Customer Service Attendant

Job Description

Job Description

About Carvana

At Carvana, we sell cars—but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's  process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships—delivering quality, trust, and care you'd be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

The Lot Attendant, Dealership Operations ensures the dealership's inventory is organized, maintained, and ready for service or sale. This role manages the physical flow of vehicles, lot presentation, and vehicle preparation, directly supporting both service and sales operations. By combining diligence, safe driving practices, and attention to detail, the Lot Attendant helps the dealership maintain operational excellence and customer satisfaction.

What you'll be doing

• Vehicle Movement and Organization: Safely transporting, moving, and staging vehicles across the lot and premises to maintain optimal space and accessibility.
• Lot Presentation: Ensuring the vehicle lot, showroom areas, and service drive are consistently clean, organized, and professional in appearance.
• Inspection and Reporting: Assisting with the check-in process for incoming vehicles, conducting basic visual inspections for damage, and reporting any defects or issues to management. 
• Dealership Support: Transporting customers to and from the dealership, picking up parts, or assisting various departments as directed by leadership.

What you should have

• Strong organizational and recordkeeping skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong communication and teamwork skills.
• A valid driver's license and clean driving record.

What we'll offer in return

• Full-Time Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• Perks including student loan payments, discounts on vehicles, pet benefits, and more.
• Wellness program to support physical and mental health.
• Opportunities for growth and development in a fast-growing company.

Other requirements

• Must be able to read, write, speak and understand English.
• Must be at least 18 years of age.
• Must have a valid driver's license and clean driving record.
• May be requested to work overtime and weekends for special programs and events.
• Frequent standing and sitting with varying periods of each.
• Lift up to 40 pounds occasionally.