Administrative Assistant

Administrative Assistant

LHH Recruitment Solutions is currently seeking an Administrative Assistant in Richmond, VA. This is a contract opportunity for a growing and fast paced company. This role entails providing administrative and customer service support to the business. Our ideal candidate will have wonderful organizational skills and possess the ability to multitask. If this sounds like a great opportunity for you, please apply here today!

Responsibilities:

• Communicate clearly and professionally with customers through phone calls and written correspondence.
• Handle inbound and outbound calls to customers to identify and resolve issues preventing payment.
• Investigate account discrepancies, determine errors, and resolve disputes promptly.
• Collaborate with internal departments to address and resolve straightforward disputes or errors.
• Review and research billing information for accuracy, submitting corrections and dispute resolutions as needed.
• Maintain detailed account records using Excel spreadsheets and limited web-based portals.
• Follow up with customers and internal teams to ensure timely resolution and payment compliance.

Skills:

• Excellent attention to detail
• Ability to pick up on new technology quickly
• Ability to multitask
• Must possess wonderful organizational skills

Qualifications:

• 1-3 years of administrative experience
• Proficient in Microsoft Office Suite specifically Excel

Work Hours: 40 hours per week Employment Type: Contract, Full Time