Dispatch Coordinator

Dispatch Coordinator

PrimusLabs is seeking an evening/overnight dispatch coordinator to join our team-oriented environment of food professionals in Salinas, CA. This individual's primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving, fielding phone calls at the lab, and conducting facility sampling and routinely picking up product samples (clean DMV report required due to insurance requirements must be at least 21 years of age). An inclusive culture, delivering exceptional customer service and collaboration, we approach our work confidently, learn quickly, and improve constantly. If you're driven to perform in a fast-paced environment, you will fit right in.

Outstanding Benefits: Medical, Dental, Vision, Accident, Life, and Long-Term Disability coverage, along with retirement benefit 401K (with employer match), paid holidays, vacation, and sick leave.

Schedule: Tuesday-Friday 4 p.m.-1 a.m. and Saturday 8 p.m.-5 a.m.

Location: Salinas, CA Hourly Wage: $23.00 $25.00 Depending on experience

General Responsibilities:

• Receive dispatch calls
• Customer service
• Schedule/Coordinate & dispatch service providers
• Receive, process and review samples
• Data entry
• Sampling (Facility Sampling)
• Retrieve samples from various locations
• Assist other departments as needed
• Fulfill duties assigned by management

Requirements:

Qualifications:

• Professional customer service
• Data entry accuracy and multitasking
• Excellent telephone & communication skills
• Proficient with computers & Microsoft Office
• Time management skills
• Self-motivated
• Quick learner
• Bilingual (English/Spanish) a plus
• Clean DMV report (due to insurance requirements must be at least 21 years of age).
• Able to learn and follow SOP's and Work Instructions
• Flexible Schedule