German Customer Support Specialist
Virtual Vocations Inc
German Customer Support Specialist, a temporary position requiring email and chat support in German and English, focusing on providing exceptional customer experiences and handling inquiries with a flexible work schedule. Key Responsibilities Provide customer support via email and live chat in both German and English Handle various customer inquiries, including order and product questions and basic technical troubleshooting Meet customer service KPIs and collaborate with teams to improve customer experience Required Qualifications 1+ years of experience in a customer service role Proficiency in English and German, both written and verbal Experience in consumer goods, toys, or electronics industries is a plus Familiarity with Zendesk or similar customer service platforms is advantageous Ability to manage time effectively across different time zones
Vacancy posted 4 days ago
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