Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits: Hiring bonus, 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development.

About Our Agency

I've been with State Farm for 42 years, starting in auto claims and working my way up to a supervisory role before becoming an agent 28 years ago. Our team currently includes five incredible members, and we're looking to grow! We offer flexible paid time off, bonuses, and a simple retirement plan to support a healthy work-life balance. While we're serious about meeting our goals, we believe in having fun along the way - there's always a lot of laughter in our office. Our motto: "Work hard, play hard!" I hold a Bachelor's degree from Pace University and am passionate about giving back to our community. I volunteer with the Tarrytown/Sleepy Hollow Food Pantry and actively participate as a member of the local Chamber of Commerce. If you're looking for a positive, goal-driven, and supportive environment, I'd love to hear from you!

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kathy Davidoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Kathy Davidoff - State Farm Agent may be the right fit for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in 239 No Broadway Sleepy Hollow NY.
• I have been a State Farm agent since 1996.
• I am a proud graduate of Pace University.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Bronze Tablet
• Additional languages spoken: Spanish

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.