Membership Engagement Specialist

Member Engagement Specialist – Mountain Communities

The Member Engagement Specialist – Mountain Communities is a community-based, part-time role responsible for supporting membership growth, volunteer engagement, and program delivery in geographically remote and rural mountain communities. This position serves as a local representative of Girl Scouts of Colorado and works collaboratively with cross-functional teams to increase access to Girl Scout experiences in assigned communities. This role focuses on community relationship-building, program facilitation, member engagement, and local outreach efforts that support recruitment and retention goals. Success in this role requires strong communication skills, flexibility, self-direction, and the ability to work independently in rural and mountain regions with varying levels of community infrastructure and volunteer capacity.

Essential Duties & Responsibilities

• Support member recruitment efforts in assigned mountain and rural communities through local outreach, relationship-building, and community engagement activities.
• Assist with recruitment events, school outreach, and community-based engagement opportunities.
• Support program-led recruitment efforts by helping facilitate introductory Girl Scout experiences.
• Build relationships with schools, libraries, and community organizations to increase awareness of Girl Scouts locally.
• Facilitate and support Girl Scout programs, events, and community-based experiences in assigned regions.
• Assist with program logistics including communication, materials preparation, and site coordination.
• Support school-based, pop-up, and community programs as needed.
• Adapt program delivery to meet the needs of rural and mountain communities while maintaining safety and program quality standards.
• Support volunteer onboarding and engagement efforts in collaboration with Volunteer Success staff.
• Provide basic guidance and resource navigation to troop leaders and caregivers.
• Help identify volunteer needs or concerns and elevate issues to appropriate support teams.
• Encourage member and volunteer retention through relationship-building and consistent communication.
• Act as a consistent, trusted, and visible representative of Girl Scouts of Colorado in mountain communities.
• Build positive relationships with local families, schools, and community organizations to strengthen community awareness and engagement.
• Navigate cultural, logistical, and geographic barriers unique to rural and mountain communities with sensitivity and creativity.
• Represent Girl Scouts at community events, meetings, and outreach opportunities.
• Maintain timely records of outreach activities, programs, and community engagement efforts.
• Submit required reports, participation data, and scheduling updates.
• Communicate consistently with supervisors and team members regarding regional activities and support needs

Job Qualifications

• No formal education or training requirements.
• Experience in volunteer management, membership development, recruitment, retention, community engagement, or account management preferred.
• Experience working in community engagement, youth programs, customer service, volunteer support, or outreach preferred.
• Experience setting ambitious goals and driving results, including lead management and member conversion.
• Experience using customer relationship management systems (Salesforce preferred).
• Strong written, verbal, and interpersonal communication skills, including public speaking and relationship-building.
• Ability to work independently with minimal daily supervision and exercise sound judgment.
• Highly organized, resourceful, and adaptable in a fast-paced, evolving environment.
• Strong problem-solving skills and comfort wearing multiple hats.
• Proficiency in Microsoft Office and ability to learn new technologies quickly.
• Commitment to diversity, equity, inclusion, and access.
• Bilingual and bicultural skills desired but not required.

Additional Requirements

• Ability to pass a criminal background check acceptable to GSCO standards.
• Access to reliable transportation with required insurance and willingness to travel extensively within mountain and rural regions.
• Valid driver's license and acceptable driving record.
• Ability to work evenings, weekends, and occasional overnight stays.
• Ability to transport program materials weighing up to 30 pounds and prepare meeting spaces independently.