Bilingual Analyst, Case Management - $5,000 New Hire Bonus - Field, 33603, 33604, or 33612

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position offers a $5,000 New Hire Bonus! Location & Travel Requirements Candidates must be located in Hillsborough county, specifically Tampa within 5-6 miles of 33603, 33604, or 33612 This role will require 50-75% travel for face-to-face visits with members in Tampa, FL. Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours. We are seeking a self‑motivated, energetic, detail oriented, highly organized, tech‑savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday-Friday working schedule, paid holidays and flexibility as you coordinate the care of your members. The Case Management Coordinator is responsible for telephonically and/or face-to-face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs and facilitate the member’s overall wellness. The coordinator will effectively manage a caseload that includes supportive and medically complex members, develop proactive courses of action to address issues presented to enhance short and long‑term outcomes and opportunities to enhance a member’s overall wellness through integration. Responsibilities Determine appropriate services and supports due to member's health needs, including but not limited to: prior authorizations; coordination with PCP and skilled providers; condition management information; medication review; community resources and supports. Required Qualifications Bi‑lateral (English and Spanish) Must reside in or near zip code 33603, 33604, or 33612 1+ years of experience in behavioral health or a long‑term care setting Computer proficiency in Microsoft Word, Excel, and Outlook Preferred Qualifications Strongly prefers field case management and discharge planning experience Ability to multitask, prioritize and effectively adapt to a fast‑paced changing environment Effective communication skills, both verbal and written Managed care experience Education Bachelor’s degree required, preferably in Social Services or related field Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90. The typical pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. Benefits We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVSHealth