Account Representative - State Farm Agent Team Member

Benefits: License reimbursement Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Flexible schedule About our agency: I opened my agency in 2000 and currently lead a team of four. Before becoming an agent, I spent five years working in State Farm Claims, where I gained valuable experience helping customers through difficult situations. I'm a University of Alabama graduate, grew up in South Alabama, and have always been passionate about serving my local community. Giving back is an important part of who I am. I'm actively involved with the Rotary and several local civic clubs, and I enjoy building strong relationships throughout the community. Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success. Our culture is built on trust, accountability, and independence. I'm looking for someone who is self-motivated, dependable, and takes ownership of their work. If you're someone who thrives without being micromanaged and enjoys helping others, we'd love to meet you. Role Description: As an Account Representative for Bob English - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. Responsibilities: Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. Qualifications: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to customers. #J-18808-Ljbffr Bob English - State Farm Agent