Bilingual Receptionist English Spanish Full Time

Job Description

Job Description

Furniture & Mattress Discounters is a growing, family-oriented furniture retailer dedicated to providing outstanding customer service and an exceptional shopping experience. We are looking for a professional, dependable, and customer-focused Bilingual Receptionist to become the first point of contact for our customers.

If you enjoy working with people, have excellent communication skills, and thrive in a fast-paced environment, we'd love to hear from you.

Position Summary

As our Receptionist, you will play a key role in creating a positive first impression for every customer who contacts or visits our showroom. This position requires excellent phone etiquette, strong organizational skills, and the ability to multitask while maintaining a professional and friendly demeanor.

Responsibilities

• Answer and direct incoming phone calls professionally and courteously
• Welcome and assist customers as they enter the showroom
• Provide general information regarding products, financing, deliveries, and store services
• Support the sales team with administrative and customer service tasks
• Perform data entry and other computer-based administrative duties
• Schedule appointments and assist with customer follow-up as needed
• Maintain a clean, organized, and professional front desk area
• Handle multiple priorities while delivering exceptional customer service

Qualifications

• Fluent in both English and Spanish (required)
• Previous receptionist, administrative, customer service, or retail experience preferred
• Strong verbal and written communication skills
• Professional telephone etiquette
• Proficient with computers and able to learn new software quickly
• Excellent organizational and multitasking abilities
• Dependable, punctual, and detail-oriented
• Positive attitude and strong work ethic

Compensation & Benefits

• Full-time position
• Competitive hourly pay
• Commission opportunities
• Friendly, supportive team environment
• Stable, long-term employment with opportunities for growth

If you are passionate about providing excellent customer service and want to be part of a company that values professionalism, teamwork, and customer satisfaction, we encourage you to apply.

Furniture & Mattress Discounters
7340 W Bell Rd
Glendale, AZ 85308