Human Services Specialist

Human Services Specialist

Job Category: Direct Care

Part-Time

Rate: $18 USD per hour

Location: Eau Claire, WI

About the Role

Lutheran Social Services is seeking a Part-Time Human Service Specialist to support our Community Transition Team in the Eau Claire area. This role is ideal for students or early-career professionals interested in criminal justice, human services, or community-based support work.

Primary Responsibilities

• Administer and observe urinalysis, breathalyzer tests, oral fluid swabs, and sweat patch testing
• Provide services aligned with each client's service plan
• Participate in recovery teams and provide feedback on client progress
• Assist with medication monitoring (non-prescriber tasks such as delivery, education, and compliance support)
• Maintain accurate and timely documentation in accordance with LSS, regulatory, and payer standards
• Collaborate with clients, service teams, and supervisors to determine effective interventions
• Maintain client records and make recommendations within scope of practice
• Attend client meetings, staff development sessions, and clinical supervision
• Testify in legal proceedings when required
• Work a flexible schedule based on client needs, including occasional evenings or weekends
• Perform additional duties as assigned

Agency Expectations

• Follow all agency policies, procedures, and service regulations
• Treat all individuals with dignity and respect across diverse backgrounds
• Support the mission, vision, and values of LSS
• Represent LSS as a servant leader in conduct and communication
• Promote client independence using trauma-informed, person-centered, evidence-based practices

Qualifications

Required:

• High school diploma or GED
• Valid driver's license, reliable transportation, and ability to meet LSS driving/insurance requirements
• Ability to complete required background, caregiver, medical, and program-specific checks
• Ability to read, write, and document services clearly and accurately
• Basic computer proficiency, including electronic health records and email

Preferred:

• One (1) year of related work experience

Skills & Competencies

• Strong interpersonal communication
• Ability to maintain professionalism in crisis situations, including verbal aggression
• Ability to work independently and collaboratively
• Comfort working in community settings, including homes, offices, and outdoor environments
• Ability to navigate changing software and technology systems

Physical Requirements

• Frequent bending, stooping, kneeling, and stair climbing
• Ability to travel daily within the community; occasional overnight travel may be required
• Moderate noise environment; exposure to outdoor conditions during travel

Perks & Benefits

• Mileage reimbursement
• 403(b) retirement contribution option
• Employee Assistance Program
• Service awards and recognition opportunities

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.