Solution Executive, CoachUp Care

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.


We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The CoachUp Care Solution Executive is a sales role responsible for driving new enterprise sales for the CoachUp Care line of HealthStream's business. CoachUp Care is a platform designed to help post-acute providers engage and retain their workforce.


In this role you will be responsible for acquiring new accounts and working closely with the account management team to grow existing enterprise accounts, expanding revenue through renewals, upsells, and cross-sells, and ensuring long-term customer value.


Through a consultative sales approach, the Solution Executive aligns customer and prospect workforce needs with HealthStream's Career Network solutions by building trust, credibility, and relationships with key stakeholders. This individual has end-to-end responsibility for the sales process-including prospecting, qualification, positioning, demonstrations, objection handling, negotiation, and closing-in order to meet or exceed assigned sales quotas across both new and existing accounts.


Key Responsibilities


You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Analyze market opportunities within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.

• Build and maintain trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.

• Acquire and maintain a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers.

• Collaborate with Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.

• Devise and execute competitive strategies to protect and grow existing accounts while targeting and unseating competitors.

• Present and demonstrate the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate.

• Create and execute an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue.

• Achieve and maintain Product Certification for assigned solutions through HealthStream's Product Certification Program.

Requirements

• Bachelors degree or higher required.

• Consultative selling experience with a track record of at least 5 years of healthcare sales in highly competitive environments. PaaS/SaaS experience preferred.

• Deep knowledge of the healthcare marketplace, including buying cycles, key trends, and budget limitations.

• Experience selling into post acute preferred

• Strong presentation skills and executive presence.

• Must have excellent communication skills and the ability to develop C-Suite and VP level stakeholder relationships.

• High level of integrity and professionalism.

• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.

• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.

• Enthusiasm and initiative, and ability to operate independently with limited oversight.

• Ability to travel 15 - 25% for key client meetings and conferences

Qualifications

• Must have excellent communication skills and the ability to quickly develop relationships, both internally and externally

• Familiarity with CRM tools such as SalesForce and Hubspot

• Must be able to create and report on data analytics using Excel and PowerPoint

• Proficient use of MS Teams/WebEx

• Team player with positive attitude

• Must have a Hunter/Closer mindset. Consultative sales style. Strong/Timely follow up skills a must.

• Must be highly accountable for ones own success and able to take ownership of professional self-development

• High emotional intelligence required to succeed in this role

• Ability to work in a dynamic team selling environment through collaboration with trust and comradery.

• Ability to manage long sales cycle.

• Ability to accurately manage sales funnel and forecasting on a weekly basis.

• Ability to articulately position our value proposition through passion and with a connection to the importance of competency.

• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment

• Highly driven to achieve personal and team quota goals

Compensation

• This role features a base salary plus commission with a targeted split of 60% base / 40% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The salary range for this position is $55,727 - $80,000 with an OTE of $92,878 - $133,333. Salary will be determined on the candidate's level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.