Reservations Specialist

Job Description

Job Description

We are growing with tremendous opportunities! Join our team and provide luxury service to our guests in hotels, resorts, and private jet travelers in the Sports and Entertainment Division! Top Pay and Bonuses!

Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service... we are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine hotels. We exist to deliver luxury experiences for our guests. We are searching for local, highly gifted, experienced, and dedicated Reservationist for our Sports & Entertainment division whose performance is exemplary and their standards for service exceeds everyday expectations!

Full-Time Employee Company Benefits

• Employer Paid Monthly Contributions to Dental (L) and Vision for individual FT employees
• Medical - Discounted rates for individual employees
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered through the state (ie California, Hawaii, New Jersey, and New York) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance
• Pharmacy Discount Programs through CVS, Prudent RX & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, and Hinge!
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays (7)
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• View email address on ziprecruiter.com Program Member Ship - thousands of discounts for just about everything!
• Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Access to a full library of hundreds of online professional career training, from sales to software and nearly everything in between

Responsibilities Provides 5 Star Guest Service to current and future Sports & Entertainment, Security & Protection guests. Required Skills

• 3-5 Years experience as a guest support specialist.
• Ability to work individually or within a team environment
• Ability to work a flexible schedule, including weekends, evenings, and holidays
• Valid, unrestricted Driver’s License (as mandated by state and location)
• Proof of Auto Insurance/Insurability
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Excellent problem resolution
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols

PAY RANGES: Pay ranges may vary based on multiple factors, including, without limitation, skill sets, education, shift covered, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.

EEO STATEMENT: Go Rentals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  At Go Rentals, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to anti-exclusionary practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential.

AT-WILL EMPLOYMENT DISCLAIMER: Employment with the Company is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

JOB DESCRIPTION DISCLAIMER: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified at any time based on business needs.

BACKGROUND AND DRUG CHECK NOTICE: Any offer of employment is contingent upon completion of a background check and drug test, conducted in compliance with applicable federal, state, and local laws, including fair chance hiring regulations.  Your skills, experience, and perspective are valuable, and we want to empower you to make your mark here with us.