Crisis Intervention Specialist - On-Call

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. Position Summary The Crisis Intervention Specialist (CIS) provides behavioral health crisis intervention services to individuals who are referred to Sea Mar’s Adult Mobile Crisis Intervention (AMCI) team through the Southwest Washington Crisis line, 911 or CRESA. A Sea Mar Mental Health Professional (MHP) will always be available to the CIS for consultation. The CIS provides outreach, assessment, referral and follow up supportive services for these individuals as the primary responder. The outreach services would always require a second staff for safety. The assessment, follow up and referral activities and collaboration will occur with natural supports, community partners, service providers, housing providers and other community organizations. This job description does not suggest or imply that these are the only duties to be performed by this employee. This person will be required to follow other instructions and to perform other duties as assigned by the supervisor. Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Admin: Assists in ensuring agency compliance with WAC, RCW, and other pertinent laws, regulations, and contracts. Admin: Assists in developing and implementing policies and procedures as directed by the Program Director. Admin: Educates staff regarding the process for crisis behavioral health service referrals and regarding psychoeducational topics (suicide risk assessment, behavior modification, etc.) as directed by the Program Director. Admin: Maintains documentation of crisis services in EPIC. Clinical: Receives, processes and responds in person to mobile crisis referrals. Clinical: Documents nature of crisis referrals, outreaches and outcomes. Clinical: Demonstrates knowledge and skills necessary to provide adult crisis outreach services. Clinical: Demonstrates knowledge of the principles of risk assessment, de‑escalation, safety planning and referral to more restrictive alternatives (DCR, Inpatient, 911). Clinical: Refers patients to psychiatric and other health care services as appropriate. Clinical: Maintains professional standards and follows the treatment policies and procedures of Sea Mar, and of the federal, state, and local regulations. Clinical: Attends AMCI daily crossover meetings and shares relevant information. Clinical: Provides suicide risk assessment and develops safety plans to address suicidal ideation or gestures. Clinical: Provides other crisis stabilization and de‑escalation services as needed. Clinical: Performs opioid overdose risk screening and appropriate follow up to include distribution of Narcan. Clinical: Gathers information regarding past mental health services to be used in the individual’s treatment plan development. Clinical: Maintains an active Department of Health Credential. Qualifications Must have a B.A. level in a related field or an A.A. level with two years’ experience in mental health or related fields. Ability to work effectively with all persons and groups with an open mind toward cultural differences and knowledge of cultures. Understanding of mobile crisis services and ability to coordinate behavioral health and other healthcare service providers. Must complete an annual clinical competency test as a Crisis Intervention Specialist. Must sign a permanent oath of confidentiality covering all patient related information. Must pass a background check. Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence; Ability to speak effectively before groups of customers or employees of the organization. Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Additional Requirements Must have and maintain a current TB test. Must obtain CPR within 90 days of hire date and maintain current CPR throughout employment. Annual influenza vaccine required; exception only for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all times during the flu season. Proof of COVID vaccination required. Work Environment Additional evening/weekend hours may be required to fulfill the duties of this position. Physical Requirements Employee regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear; stand, walk, sit. Occasionally climb or balance, stoop, kneel, crouch, crawl. Must lift and move up to 10 lbs frequently, up to 50 lbs occasionally. Vision: close, distance, color, peripheral, depth, adjust focus. Benefits Medical, Dental, Vision, Prescription coverage. Life Insurance, Long Term Disability. EAP (Employee Assistance Program). Paid time off starting at 24 days per year + 10 paid holidays. 401(k)/Retirement options. Opportunity for career advancement. Culturally diverse environment. Sea Mar is an equal opportunity employer. For more information about us, visit #J-18808-Ljbffr 002 Sea Mar Community Health Center