Learning and Development Manager

Job Title: Senior Learning Lead, MS - Multiple Sclerosis
Onsite/Hybrid: 50% onsite
Location: Princeton Pike, NJ
Hours: Monday-Friday 8am-5pm
Duration: 6 Months

Summary:
The US Commercialization Learning team is currently seeking a talented training professional who possesses the skills needed to ensure both the immediate and long-term success of our training organization. The selected candidate will be accountable for product and disease training for the US Business Unit, with primary responsibility for the MS Multiple Sclerosis field teams. These activities include the design, development and execution of training assets for new hire training, brand updates, selling skills, new product launches, competitive product launches, POA meetings and Field Readiness Meetings.
This Learning Lead position is a headquarters-based position and reports to the Director, US Commercialization Learning. In this role, the Learning Lead will work collaboratively across a fast-paced and complex matrix organization, which includes the Commercialization Teams, the US Field Enablement Team, WW Centre of Excellence, and Enterprise Learning Services. Specifically, the Learning Lead will work in close partnership with colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our objective of demonstrating value to both customers and patients.
In addition to the above-mentioned initiatives the role will be responsible for evaluating ongoing Commercialization Learning needs and recommend appropriate strategies, tactics and budget planning process for assigned products.



Primary responsibilities:
* Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.
* Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.
* Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.
* Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.
* Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.
* Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.
* Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model
* Leverage the internal Learning Experience Platform (LXP) to design, develop, and deliver engaging adult learning experiences across eLearning, live, and virtual training modalities
* Engage the WW Centre of Excellence to share/leverage assets



Education:
* Bachelor's degree or equivalent; Master's or Doctorate degree preferred


Qualifications:
* Minimum of 4-5 years of Pharmaceutical Sales Representative experience required
* Demonstrated curriculum design and understanding of adult learning principles including previous experience leading workshops
* Effective communication, facilitation, and presentation skills
* Proven performance with a track record of meeting or exceeding goals
* Demonstrated ability to effectively manage multiple projects
* Demonstrated ability to develop and implement key learning objectives, strategies, and tactics
* Problem solving and solutions-oriented team player
* Strong business analytics to understand and analyze business and market drivers, develop, execute and adjust business plans
* Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key matrix team members including Marketing, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, & Compliance
* Impact driven with high learning agility and keen ability to prioritize
* Proficiency in Microsoft Office Power Point, Excel, Word and AI applications (ChatGPT/MS Co-Pilot)
* Ability to travel for multiple meeting engagements (e.g. Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.)