Customer Support Specialist
FiveStar CCTV
We are seeking a dependable and customer-focused Customer Support Specialist to assist customers with questions, requests, and service-related issues. The successful candidate will communicate professionally, resolve concerns efficiently, maintain accurate records, and help ensure a positive customer experience. Key Responsibilities:Respond to customer inquiries through phone, email, and chat. * Resolve customer concerns and provide accurate information. * Document customer interactions and update records. * Escalate complex issues when necessary. * Follow company policies and maintain a professional customer experience. * Collaborate with internal teams to address customer needs. Qualifications:*Strong written and verbal communication skills. * Excellent problem-solving and organizational abilities. * Customer-focused and professional attitude. * Comfortable using computers and standard office software. * Previous customer service experience is preferred.
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Vacancy posted 11 hours ago
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