People Operations Manager

People Operations Manager

We are hiring a People Operations Manager to own the operational backbone of our People function as we scale. We are looking for someone who treats People Ops as a craft: someone who builds clean systems, sweats the details, and runs the machine so well that employees and managers rarely have to think about it.

This is a role with real ownership and real room to grow. You will take programs that exist but need sharpening and make them your own, with the autonomy to redesign and run them. You will partner closely with the Head of People. As Sydecar scales, this role scales with it.

What You Will Own

• Onboarding and Offboarding. Own the full new-hire experience from offer acceptance through the first 90 days, and run a smooth, compliant offboarding process. Continuously improve both based on feedback and what breaks as we scale.

• HRIS and Systems. Own our HRIS and People tech stack (we run Rippling & Lattice) as the source of truth. Keep data clean, build and maintain workflows, and make our systems do more of the work.

• Performance and Review Cycles. Help run our performance review and check-in cycles: timelines, communications, manager enablement, and the operational mechanics that make a cycle land on time.

• Benefits and Leave. Administer benefits, leave, and accommodations.

• Compliance. Support day-to-day HR compliance, handbook maintenance, and staying current on employment law basics.

• Employee Experience. Be a first point of contact for employee questions across the lifecycle. Triage employee relations issues with good judgment, handling what you can and escalating what you should.

What We Are Looking For

• 3 to 5 years in People Operations or HR

• Experience working in a startup or other fast-growing environment is a must

• An operator's instinct: you like building and improving processes, and you can point to a workflow, onboarding flow, or system you helped make better and tell us what you changed

• Hands-on experience with an HRIS or People tech stack; familiarity with Rippling & Lattice is a plus

• Good judgment on sensitive and confidential matters, with a sense of when to handle something directly versus loop in your manager

• Comfort with ambiguity and a willingness to figure things out

• Strong organization, follow-through, and written communication

• A desire to grow into broader People Ops ownership over time

Nice To Have

• Experience in a high-growth fintech, financial services, or other regulated environment

• Familiarity with our tech stack, Rippling, Ashby or comparable ATS, Notion, and various AI tools

• Exposure to People programs like leveling, comp cycles, or engagement surveys

Why This Role

You will own meaningful work from day one and have a clear path to grow into broader ownership of the People Ops function. You will join a small, senior, trusted People team at a company that takes culture seriously, and you will have the autonomy to build People Ops the way it should be built.

Sydecar's Values

Be Committed

As a team, we rise to meet challenges and recognize that we become stronger and develop character when facing adversity.

Be Excellent

We measure our success not just by what we achieve, but by how we achieve it—through integrity, creativity, elegance, and a commitment to continuous improvement. Excellence is not just doing things well—it's looking for ways to do them better.

Be Humble

Humility is our key to personal and professional growth. We appreciate that great ideas can come from anywhere, regardless of seniority, pedigree, or experience. We care more about collective outcomes than who gets credit or who does what. We try to not let our ego cloud our judgment.

Win Together

Winning is no accident. It is the result of collective hard work, perseverance, sacrifice, and most of all, loving what we do. Winning requires that we give extra—sometimes winning calls for late nights or extra effort, and we show up for clients and each other with urgency and heart. While excellence is a journey, winning is a destination.

Sydecar is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sydecar are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sydecar will not tolerate discrimination or harassment based on any of these characteristics. Sydecar encourages applicants of all ages.