Hardware Customer Service Representative

We are a fast growing Company with 8 current locations. We are looking for a Hardware Customer Service Representative who wants to grow with us! Our South Carolina locations are all in the upstate area – Seneca, Pendleton, Greenville, Anderson, Easley, Simpsonville, Greer – and one Georgia location in Augusta, with potential new store locations. We are looking for a motivated Hardware Customer Service Representative for our Augusta location that has experience in growing our business while truly having a passion for our Customers. Company Description Landscapers Supply is a locally owned, full‑service supplier providing hardware, yard materials, and professional‑grade power equipment in one convenient location. Serving contractors and homeowners across the Upstate of South Carolina and now Augusta, Georgia for over 30 years, the company is known for its knowledgeable team, quality products, and reliable service. With eight locations and growing, Landscapers Supply offers expert support, competitive pricing, and comprehensive solutions to help customers build and maintain exceptional outdoor spaces. Landscapers Supply is dedicated to fostering a collaborative and professional work environment for our team members. Benefits Health/Dental Insurance Paid time off Paid holidays 401(k) matching Closed on Sundays Employee discount Professional development Opportunities for advancement Job Description As our Hardware CSR, you will play a critical role in supporting Landscapers Supply’s ability to serve our customers with the smile and expertise they expect from our stores. As a Hardware Customer Service Representative (CSR), you are the friendly face and knowledgeable voice our customers rely on. Your role is essential in creating a welcoming experience, providing expert guidance, and ensuring each customer leaves with the solutions they need for their home or professional projects. With your positive attitude and dedication to exceptional service, you’ll help maintain our reputation as the go‑to resource for homeowners and professionals alike. Whether assisting customers in‑store, answering questions, or offering product recommendations, you’ll be at the heart of making every visit to Landscapers Supply a success. Responsibilities Greet and listen to customers Identify needed products and provide professional solutions Check out customers at the cash register Contact customers for pickup orders Stock, organize and clean the Hardware department Complete inventory counts, in-between serving customers Required Qualifications Basic knowledge of tools and hardware Ability to have positive and friendly interactions with customers Ability to be organized and calm in a fast‑paced environment Ability to have clear communication with colleagues Desired Qualifications Experience working in a hardware/retail store Physical Requirements Ability to lift and handle up to 50 lbs. Job Details Department: Hardware Job Title: Hardware CSR Reports To: Store Manager Full/Part Time: Part Direct Reports: No Salary/Wage: Based on Experience #J-18808-Ljbffr