Dental Front Desk / Receptionist

Who We Are

Established private, GP office where our patients become our family and friends. We aim to provide extraordinary service while having fun! Our management philosophy is “HOW we do our work is just as important as WHAT we do!”

Who We're Looking For

Seeking team player with strong customer service skills to provide a seamless patient experience. Ideal candidate must be highly organized, detail oriented, and possess excellent communication skills and the ability to multi-task. We are willing to train the right individual.

Dental Front Desk / Receptionist

• Greet and check in and check out each patient in a professional, courteous, and welcoming manner

• Answer all incoming calls and address any patient questions, including but not limited to provider information, benefits, eligibility, and claim status in a

professional manner

• Schedule patients based on office scheduling and production guidelines

• Confirm all treatment and new patient appointments; Maintain proper flow of appointment schedule when confirming or scheduling

• Check patient eligibility and determine any co-payments due prior to scheduled visit

• Establish new patient records (electronically as well as hard copies)

• Collect all co-pays and enter in dental software

• Prepare and present treatment plan and financial estimates to patients for all prescribed treatment

• Educate patients on the benefits of receiving proper dental care

• Processes all insurance billings for patient services

• Maintain patient flow and wait time and communicate any issues to office manager or management

• Ensure patients are informed of treatment plans and any fess or co-payments that may apply for following visit

• Review and record all incoming dental communications received

• Handle patient issues professionally and refer to office manager as deemed necessary

• Control front office and community areas for cleanliness and appropriate conversations

• Maintain front desk area in an organized and orderly manner

• Perform all other duties assigned; Provide general support and back-up, as needed

full-time $20 - $29 per hour

- Competitive salary based on qualifications and experience.

- Commission-Based Incentives: Receive additional compensation for successfully processing insurance claims, handling billing tasks, and maintaining accurate patient records.

• Bonus pay
• Continuing education credits
• Employee discount
• Paid time off
• Signing bonus

Work Schedule:

Monday, Wednesday, Thursday, Friday from 8:30 am to 5:30 pm

Alternate Saturday from 9:00 am to 3:00 pm

• Driver’s license

• Dentrix
• Registered dental assistant / Certified dental assistant

Minimum of 2 years of dental front office experience required

Experience with Dentrix preferred

Dental assisting and back office experience a plus

[1] Please apply through the Jobley application form

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[2] A recruiter will contact you to schedule an interview

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[3] Interview

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[4] Job offer

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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.

*The average time from application to job offer is about one week to one month.

*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.