Quality Manager (Warehouse & Distribution)

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 

 

Position Summary:

The Quality Manager leads quality and compliance across multiple distribution centers, warehouses, co-manufacturing partners, and 3PL operations, including facilities in Nashville and New York. This role ensures adherence to quality standards, SOPs, cGMPs, and regulatory requirements while overseeing the quality of raw materials, semi-finished goods, and finished products throughout the supply chain.

As the quality leader for the distribution network, this position drives continuous improvement, manages quality systems and compliance activities, and provides leadership to the Quality Assurance team, including supervisors and inspectors. The successful candidate will build strong cross-functional partnerships and foster a culture of quality, compliance, and operational excellence across all sites.

Key Responsibilities:

• Develops team members through ongoing feedback, coaching, counseling, and support.
• Ensures all new and existing associates are trained and remain compliant with current Good Manufacturing Practices (cGMPs) and 21 CFR Part 111 requirements.
• Maintains compliance with FDA regulations and other applicable industry standards.
• Supports and participates in audit preparation and inspections conducted by regulatory and certifying agencies (e.g., FDA, USP). Assists in developing and executing corrective action plans in a timely manner.
• Leads, anticipates, assesses, and manages current and future compliance requirements within Warehouse and Distribution operations.
• Ensures the accurate and timely completion of activities related to packaging materials, bulk and finished goods release, and the maintenance of cGMP and SOP documentation.
• Leads and supports investigations utilizing Root Cause Analysis (RCA) and effective Corrective and Preventive Action (CAPA) methodologies.
• Evaluates data using statistical tools and leads or supports Product Change Control activities.
• Collaborates cross-functionally to implement production changes, system updates, and documentation revisions efficiently and effectively.
• Administers and continuously improves Quality Management Systems (QMS), including Deviations, Non-Conformances, CAPAs, and Change Controls.Analyzes, prepares, and presents quality performance data and trends to leadership.
• Facilitates Material Review activities for nonconforming materials, including disposition determination and appropriate documentation.
• Builds and maintains strong cross-functional and global partnerships to support business objectives and customer needs.
• Leads and administers all site mock recall activities, serving as the subject matter expert for recall readiness, retrieval, and recall processes.
• Demonstrates leadership through effective communication, strong work habits, and proficiency in a broad range of quality and operational processes, including safety, troubleshooting, problem-solving, decision-making, planning, audits, statistical analysis, production control systems, manufacturing documentation review, equipment validation, performance management, and training.
• Applies Statistical Process Control (SPC) methodologies and leverages data-driven insights to improve process performance and product quality.
• Partners with Operations and Technical Services teams to support site initiatives and achieve business objectives and performance targets.
• Serves as a role model for the organization's vision, mission, and values, with a strong understanding of key performance indicators (KPIs) and business goals.
• Leads and supports continuous improvement initiatives to address gaps and drive Quality KPI achievement.
• Supports employee goal-setting, performance evaluations, and candidate interviewing activities.
• Promotes and supports High Performance Systems (HPS) principles, practices, and culture.
• Performs other duties and responsibilities as assigned.

Experience & Education Requirements:

• Bachelor's degree preferred; equivalent relevant experience may be considered in lieu of a degree.Degree in Pharmaceutical Sciences, Food Science, Chemical Engineering, Chemistry, or another related scientific discipline preferred.
• Minimum of 7 years of experience in the food, dietary supplement, medical device, or pharmaceutical industry.
• Demonstrated experience leading and developing teams.
• Strong knowledge of FDA regulations and current Good Manufacturing Practices (cGMPs) applicable to dietary supplements and food products.
• Experience with Food Safety Plans, HACCP, and GFSI standards.
• Excellent communication and interpersonal skills with strong attention to detail.
• Proven ability to lead, train, motivate, and collaborate effectively within a team environment.
• Strong planning, organizational, and time management skills.
• Demonstrated experience managing Quality Systems.
• Knowledge of regulatory compliance requirements and GMP standards, including 21 CFR Part 111; HACCP knowledge preferred.
• Working knowledge of Quality Management Systems, including CAPA, Product Defense, and Pest Control programs.
• Knowledge of auditing techniques and quality tools, including problem-solving methodologies, basic statistical analysis, investigations, and corrective and preventive actions (CAPA).
• SQF Practitioner certification and/or experience with FSSC, BRC, or ISO standards preferred.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.SAP experience or knowledge is preferred.
• Demonstrates behaviors consistent with NHSc's principles and values.Maintains a positive attitude toward work and responsibilities.
• Ability to work collaboratively across cross-functional teams.
• Demonstrated adaptability and ability to remain effective during significant changes in work processes, structures, requirements, or organizational culture.
• Continuously seeks opportunities to improve efficiency and effectiveness while maintaining high-quality standards.
• Approximately 20% travel may be required.

The approximate pay range for this position is $115,000.00 to $125,000.00 base salary. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers

It is our business imperative to remain a very inclusive workplace.

 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on powertofly.com or please dial 711 and provide this number to the operator: View phone number on powertofly.com.

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Job Requisition: 411225