Insurance Collections Specialist

Welcome to Your Behavioral Health (YBH) ( Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we pride ourselves on being a centralized hub teeming with resources designed to aid clients and their families in pinpointing the optimal support tailored to their distinct needs and aspirations for well-being.

Overview:

We are currently seeking one dedicated Patient Collector for Clear Behavioral Health ( The successful candidate will be instrumental in ensuring streamlined and efficient billing and claims processes.

Work Location:Fully in-person in Torrance(Monday through Friday)

Duties and Responsibilities:

• Responsible for collecting, posting, and managing account payments for patient
• Answering questions from patients, clerical staff and insurance companies,
• Compiling and tracking outstanding balances owed to our providers
• Answering patient questions regarding their healthcare plans
• Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports
• Attend and participate in staff meetings as required.
• Accurately document all billing activities.

Minimum Qualifications:

• High school diploma or equivalent
• Minimum of 2 years of experience in medical coding or billing.
• Experience with billing, insurance collecting, patient collections with commercial health insurance payors.

Knowledge, Skills, and Abilities:

• Comprehensive understanding of medical terminology and procedures.
• Organized with the ability to prioritize work and exercise independent judgment.
• Demonstrated time management skills.
• Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims.
• Adept in reading and understanding insurance documentation.
• Exceptional communication skills, both written and verbal.
• Ability to thrive both independently and within a team.
• Familiar with electronic health record (EHR) systems.

Benefits:

• Medical, dental, and vision insurance
• Life and disability coverage
• 401k and 401k matching
• Paid sick, time off, and holidays
• Employee Assistance Program
• Professional development opportunities
• Other company - sponsored wellness or support programs

Education:

• High school or equivalent (Required)

Experience:

• Medical insurance collections: 2 years (Required)
• Reading EOB's: 2 years (Required)
• Microsoft Excel: 2 years (Required)
• Microsoft Outlook: 2 years (Required)