Sales & Account Support Manager

Job Description

Job Description

Job Title: Sales and Account Support Manager

Location: Atlanta, GA

Our client is the market leader in the travel industry offering tailor-made, premium airline amenity concepts. We work with the most prestigious carriers in the world, enjoying a pre-eminent position and reputation.

Our commitment to sustainability is demonstrated by our ambitious targets and woven throughout the business. Through conscious design, responsible supply chains and meaningful partnerships, we aim to create amenities that enhance experiences and impact our world.

Excellence is reflected in our employees as much as in our world-class products, customer services and business policies. We have created an entrepreneurial environment that allows our associates to make significant contributions to the company's direction and on-going success, while enjoying professional growth as well as the benefits of working for a respected industry leader, driven by purpose.

Our client has maintained its market leadership position throughout the pandemic by leveraging its knowledge of the market, industry requirements and great vision and foresight to bring innovative solutions and new products. As the sector continues its strong re-growth, maintains its top spot in the market, participating in the fast expansion.

GENERAL DESCRIPTION:

We are looking to fill our vacancy for a Sales & Account Support Manager - Atlanta to further expand our highly successful business model in designing, branding, sourcing, and distributing airline amenity kits and comfort items and support for regions of Americas and Oceania. Being part of a successful team suggests a quick path to career progression for the right candidate into a more Senior Sales role.

In this role, the ideal candidate will have experience in sales and client relations, preferably in product trading companies. They will report to the Senior Regional Director, Americas & Europe, as well as adhering to the global nature of the business and having flexibility to working different time zones.

JOB DESCRIPTION:

- Assume account management responsibilities in the U.S.
- Project manage end-to-end customer process for allocated accounts and activities
- Provide complementary support for the company headquarter in Hong Kong and Asia-Pacific time zone
- Nurture and further develop existing customer relationship
- Prepare customer reporting and analysis
- Contribute to the creation and presentation of final deliverables for clients
- Deliver accurate forecasting reports and calculations that align with client objectives and timelines
- Create detailed project timelines and development schedules tailored to client needs
- Produce well-organized, comprehensive process documents for both internal and client use
- Complete and present client deliverables that meet or exceed client expectations, consistently on schedule
SKILLS & EXPERIENCE:

Demonstrated sales experience and knowledge
Possess excellent time management skills
Strong communication and account management skills
Adaptability for cross-time-zone collaboration
Have a strong understanding of general business operations including supply chain
Strong problem solving and troubleshooting skills with the ability to exercise judgment
Team player, Pro-active, Outgoing, and Self-Motivated