Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Tucson - AZ Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Tom has been a State Farm agent for 43 years, building an agency grounded in professionalism, genuine care for clients, and a team environment where people enjoy working together. With a team of 12, the office blends high standards with a warm, supportive culture. Tom was born in Long Beach, California, played college basketball for legendary coach Lute Olson (who later went on to be drafted by the Phoenix Suns), and remains very active in his church community. His leadership style reflects those roots disciplined, team-focused, and deeply committed to serving others. Employees enjoy a variety of perks, including a 401k, health benefits, weekly prize competitions, and quarterly team-building events that keep the environment fun and connected. For someone looking to join a long-established agency with a reputation for integrity, teamwork, and steady growth, this is the kind of place where you can build a meaningful and lasting career.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Tom Deberry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation $45,000.00 - $60,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees. #J-18808-Ljbffr Tomadeberry