E-Commerce Coordinator- Gahanna, Ohio

Join a growing, community-focused retail team as an E-Commerce Coordinator in Gahanna, Ohio! This part-time position (25 hours per week) offers the opportunity to play a key role in expanding the company’s online presence while supporting in-store operations. The company is a well-established brick‑and‑mortem business with a thriving digital shop, providing a collaborative environment where creativity, organization, and initiative are valued. As an E-Commerce Coordinator, you will help bridge the gap between in‑store and online sales, ensuring a seamless customer experience and contributing to the company’s continued growth. Responsibilities Prepare, photograph, and upload inventory to the online store in accordance with company guidelines and standards. Organize and manage all inventory related to the online shop, ensuring accurate tracking and efficient storage. Develop and implement best practices for inventory management and organization. Respond to customer service inquiries for the website, including handling returns and email communications. Prepare items for shipping, ensuring quality packaging and adding personalized touches such as handwritten thank you notes. Coordinate packaging and shipping of outgoing products, including transporting fulfilled orders to shipping facilities as needed. Order necessary materials and supplies to support online operations. Merchandise products on the sales floor after online uploads are complete. Analyze Shopify reports to identify trends, best practices, and opportunities to improve online marketplace performance. Drive online sales and strive to meet or exceed established sales goals. Qualifications Experience or coursework in photography, e‑commerce, technology, social media, or merchandising is a plus. Familiarity with online merchandising and social media platforms such as Facebook and Instagram. Excellent communication skills for effective collaboration with team members, management, and customers. Ability to work a flexible schedule based on business needs. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Exceptional time management skills to ensure timely and accurate order fulfillment. Proactive approach to addressing and resolving product, service, and marketplace issues. Ability to analyze reports and dashboards to gain insights into marketplace performance. Physical ability to perform tasks such as typing, bending, reaching, lifting up to 40 pounds, and transporting orders to shipping facilities. Visual acuity and coordination for inspecting and photographing items for online posting. #J-18808-Ljbffr