Account Director

Job TitleAccount DirectorJob Description SummaryThe Account Director is responsible for leading multiple strategic global occupier accounts, delivering integrated real estate services across transaction management, portfolio strategy, and account governance. This individual serves as the primary client relationship leader, aligning real estate strategy with broader business objectives, while driving portfolio optimization, revenue growth, and client satisfaction.Job DescriptionClient Leadership & Relationship ManagementServe as the senior point of contact for global portfolio clientsBuild and maintain long-term executive relationships across client stakeholdersLead regular strategy, performance, and governance meetingsTranslate client business goals into actionable real estate strategiesPortfolio Strategy & Transaction OversightDrive portfolio optimization, cost savings, and location strategy initiativesGenerate insights from reporting and client feedback to establish strategy and make proactive recommendations (i.e. early lease restructure, consolidation opportunity, capital markets activity)Manage project activation including timing for kick off, project specific strategy developmentOversee dozens of ongoing active transactions to ensure smooth execution from Transaction Manager(s).Lead complex assignments including Corporate HQ, rooftop consolidation, sale-leaseback and build-to-suit transactions.Integrate appropriate resources for account and project success including Strategic Consulting, Project & Development Services, Business Incentives, Labor/Location Strategy and Corporate Capital Markets.Account ManagementCoordinate field broker selection process and commission split negotiationsAssist with determining client needs and communicating project parametersCoordinate negotiations and management of transactionsCoordinate legal review of all clients leased/owned documentsWork with brokerage team financial analyst to develop PowerBI dashboards and reporting toolsDevelop and ensure accuracy of financial analysis for lease transactions, sale-leasebacks, subleases, lease vs. buy analysis.Coordinate client site visits/market toursEnsure all State real estate standards are metAssist in the management of client rebate accounts and additional C&W services cost balances above Transaction ManagementDevelop and host quarterly business reviews (QBRs) with clientsIdentify execute and measure cost savings and value creation initiativesAccount Governance & Service DeliveryEstablish and manage account governance framework and KPIs, develop and host client Quarterly Business Reviews (QBRs)Ensure delivery of best-in-class service across all service linesOversee contract compliance, reporting, and performance trackingImplement continuous improvement initiatives and data-driven decision makingCoordinate with internal groups: brokerage, capital markets, workplace strategy, finance, legal, incentives, etc.Drive collaboration across regions for consistent global executionCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $ 170,000.00 - $200,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”SummaryLocation: Chicago, Illinois, USAType: Full time