Administrative Services Assistant

Administrative Services Assistant

Under general supervision, the Administrative Services Assistant will support Family Assistance operations by maintaining organized filing systems, assisting Eligibility Assistants with clerical tasks, and ensuring accurate data entry to support timely case processing. The role involves scanning and uploading client documentation into case management systems, maintaining office supplies such as printer rooms, and supporting overall administrative operations.

Key Responsibilities

• Maintain organized filing systems and manage documentation.
• Assist Eligibility Assistants and Caseworkers with clerical tasks.
• Enter data accurately into state systems.
• Scan and upload client documentation into case management systems.
• Maintain printer rooms and ensure forms and supplies are stocked.
• Support administrative processes to ensure efficient client service delivery.

Required Skills

• Data Entry
• Filing and document management
• Customer service
• Email communication and correspondence
• Typing and general clerical support
• Printing, copying, faxing, and mailroom support
• Microsoft Word, Excel, Access
• Adobe Acrobat
• Internet and email systems

Additional Requirements

• Candidates must be local to Chattanooga, TN.
• Fingerprinting is required for all TN DHS positions (IDEMIA coupon code required).
• Vendors are not required to run background checks; the state will handle verification.