Outreach Worker

ADA Driver/Outreach Workers (3-Positions)

The United Planning Organization (UPO) is the designated Community Action Agency for Washington, District of Columbia, and has served the residents of the District since 1962. Our Vision for the future is "UPO's Washington: A city of thriving communities and self-sufficient residents"; our Mission is "Uniting People with Opportunities."

All qualified applicants are encouraged to apply for this position or any other position currently advertised on our website.

Position: ADA Driver/Outreach Workers (3-Positions)

Program/Division: Shelter Hotline Program/Community Health Division

Bulletin No: 04032025

Hourly Rate: $19.67 per hour

Opening Date: January 7th, 2026

Closing Date: Open until filled

First Source: N/A

Major Duties:

The Shelter Hotline Program transports clients to various shelters and other programs designated locations 365 days per year, 18-24 hours per day. The ADA Driver/Outreach Worker will transport homeless clients in need of wheelchair accessibility to and from scheduled and approved destinations along assigned routes and/or designated point to point service destinations.

Minimum Qualifications:

Candidate must have the qualifications listed in this section to be considered for the position. High school diploma or GED. Two years of experience operating a 15- passenger vehicle. Must possess a current Class D driver's license, DOT card/certification. Current five (5) year driving record cannot exceed more than two points.

Must be able to work a varied schedule, including nights, holidays and weekends, and drive during all types of weather. Must have strong comprehensive geographic knowledge of Washington, DC in order to effectively navigate the streets and neighborhoods.

Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.

Ability to effectively use or learn to use Microsoft Office programs (specifically, Outlook and Word) and use electronic time-keeping program. Possess effective organizational and professional communication skills, both written and verbal. Ability to read, write, in order to submit written reports as required. Possess the abilities to work well under extreme pressure. Ability to work effectively both independently and in team environments

Desired Qualifications:

First-Aid & CPR certification. Bilingual/Spanish.

Other Requirements:

In the event that an offer is extended, the candidate will be required to successfully complete a criminal background check and/or FBI fingerprinting, as well as pre-employment drug screening, as applicable for the position.

Employment Type: Full Time/Regular (37.5 hours per week) Includes nights, weekends, and holidays.

This is a Safety Sensitive position subject to mandatory random drug and alcohol testing. Additionally, this position requires the incumbent to submit to yearly tuberculosis testing.

This position is in the collective bargaining unit of the CWA Union.

Note: This position requires a recent driving record with no more than two (2) points. TB test must be presented upon date of hire.

To be considered for this position: Submit your resume on the Career Center Online. UPO is an Equal Opportunity Employer