Administrative Coordinator / Customer Service

$22 - $24 per hour

Full-time

Raven Ridge LLC

Nashua, NH

Job Description

Customer Service / Administrative Coordinator

Location: Nashua, NH
Schedule: Full-Time | In-Office | Contract 6mos+
Pay: $22-24/hr. DOE

Are you someone who thrives in a fast-paced environment, enjoys helping customers, and has strong administrative skills? We’re looking for dependable and detail-oriented Customer Service / Administrative Coordinators to join our clients growing team.

In this role, you’ll be the go-to person for supporting customers, processing sales orders, handling returns and RMAs, coordinating repairs, and ensuring administrative processes run smoothly. If you enjoy multitasking, problem-solving, and being part of a collaborative team, we’d love to hear from you.

Responsibilities

Process customer sales orders accurately in SAP
Handle customer inquiries via phone and email with professionalism and urgency
Manage returns, RMAs, credits, and repair requests
Coordinate with internal departments including sales, warehouse, and service teams
Track order status, shipments, and customer follow-up activities
Maintain accurate customer records and documentation
Assist with administrative support tasks and reporting
Support continuous improvement of customer service processes

Qualifications

Prior customer service and administrative experience required
SAP experience strongly preferred
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite
Positive attitude and team-oriented mindset

What We Offer

Stable and supportive team environment
Opportunity to grow within the organization
Benefits package available for eligible employees

Company Description

Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.

Company Description

Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.

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Vacancy posted 2 days ago

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