Account Manager - Parts

TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first! Hiring great people has made us the best place to work, and we have over 115 years of experience. With 34 offices in the Southeast and over 500 Technicians, we are looking for you to help us be the best service company in the region. TWC Services has an exciting opportunity for a qualified Account Manager to manage and grow customer relationships and help drive parts sales from our Sanford or Orlando office. What Success in our Account Manager Role Looks Like at TWC Services Inc. Responsible for receiving sales calls and preparing purchase orders. Handles procurement and deliveries as needed. Key Areas of Responsibilities: Client Relationship Management: Builds and maintains strong, long-term relationships with key clients and stakeholders. Serves as the primary point of contact for assigned clients, addressing their needs and concerns. Conducts regular follow-ups and check-ins to ensure client satisfaction and identify upsell opportunities. Order Processing: Processes client orders accurately and efficiently, ensuring timely delivery and client satisfaction. Monitors gross margins of parts sales. Documents orders appropriately. Quoting: Prepares and delivers price quotations to clients. Provides client follow-up and client service support. Inventory Monitoring: Monitors inventory levels of parts or components to ensure availability and optimize stock levels. Requirements: 0-2 years of account management experience Technical Training Program Completion Occasional Travel We Offer: Paid holidays Health, dental and vision insurance Growth potential with a stable company Paid vacation Wellness reimbursement program 401k with company match and profit-sharing Continuing education and advancement opportunities Term, AD&D and Dependent Life insurances TWC Services, Inc. is an EOE, including disability/vets. TWC Services, Inc. participates in E-Verify. #J-18808-Ljbffr