AI Operations Lead - Customer Experience & Automation
Ramp
Ramp is seeking an AI Operations Manager to own the strategy and execution for how AI transforms Ramp’s Customer Experience teams and AI agents. You will build, ship, and scale AI-powered tools and workflows that make Ramp the most effective customer experience delivery company, serving millions of customers and internal teams. You’ll work at the intersection of CX, product, applied AI engineering, and operations to define an optimal agentic journey, blend human and AI operators, and proactively #J-18808-Ljbffr Ramp
- Ramp is seeking an AI Operations Manager based in San Francisco to lead the development of AI tools that enhance customer experience. The ideal candidate will have over 5 years in product management or applied AI, demonstrating a history of building and scaling AI systems...SuggestedFlexible hours
$174k - $262k
...looking for a Senior Operations Manager to support... ...teams can deliver customer value with greater... ...process design experience in a SaaS environment... ...scalable, AI-first operational... ...orchestration) to automate repetitive work, improve... ...Demonstrated success leading quarterly and...SuggestedWork at officeLocal areaRemote work- ...Gumloop is the piece of AI infrastructure... ...Nexus Ventures to scale operations and are looking for... ...As a GTM Operations Lead focused on Gumloop's... .... ~ Embedded experience across the full customer journey, not just downstream... ...-native tooling or automation platforms Prior...Suggested
$190k - $220k
...is building a modern, AI-native revenue motion... ...where product usage and customer behavior inform how... ...looking for a Revenue Operations Lead to take ownership of how... ...evolve the GTM tooling and automation stack by deciding what... ...to support scale Experience ~3+ years in...SuggestedWork experience placement- ...About Broccoli AI Broccoli AI is building the AI operating system for home service... ...jobs, follow up with customers, and drive revenue... ...an AI Operations Lead to build the internal... ...AI agents that automate repetitive work across... ...a human. Hands‑on experience building with LLMs...SuggestedFor contractors
$230k - $260k
...advisor on Notion's Business Operations team, working primarily... ...increased value for users, customers, and business. Structure... ...inform recommendations. Use AI tools and drive automation to create scalable... ...Bring 10+ years of strategy experience, with 5+ years in management...- Hover is seeking a Customer Experience leader to scale AI-powered support and knowledge systems. You will own the automation roadmap, design HITL workflows, and collaborate with CX, Engineering, and BizOps to hit key KPIs while guiding a hybrid US team across our SF and...
- jobr.pro is hiring for an AI Ops role on the Strategy team to operationalize AI inside the company. You will build and ship internal AI agents and workflows, evaluate their effectiveness, and partner across the company to replace busywork with real leverage. You'll work...
- ...small, high‑leverage team building the operating systems that power Miter from the inside... ...teams work, what tools they use, and how AI can multiply what each person ships. To start, you’ll be embedded with our Customer Experience (CX) organization, where fragmented information...Work at officeRemote work3 days per week
- ...Ironclad for enhanced efficiency. You will build and optimize legal operations from the ground up, ensuring alignment with broader business... ...This hybrid role is positioned in Redwood City, CA, and offers a unique chance to impact AI-driven processes. #J-18808-Ljbffr LumaContract work
- Provider Growth & AI Agent Operations Lead Remote Company Overview Mission:... ...modern tools including AI and automation to increase leverage and... ...Focus: Own the provider customer lifecycle funnel from first... ...exceptional onboarding and success experiences that drive adoption and...Work at officeRemote workFlexible hours
$239k - $270k
Suno is seeking a leader for Customer Experience & Safety Operations in San Francisco, California. This role blends customer support and operational strategy... .... The leader will drive a customer-first culture at an AI-native music company, ensuring all functions prioritize...- BridgeBio Pharma is looking for a Senior People Operations Systems Specialist to manage HR operations across platforms like Workday and... ...in a dynamic biotech environment. Ideal candidates will have experience in HR Operations and familiarity with HR systems. The role offers...
- ...role combines accounting with customer experience and product development,... ...Join in redefining accounting operations, supporting fast-growing companies... ...onboarding, and developing automations to enhance financial... ...experience and a passion for using AI in this domain. #J-18808-...
- Mercor is hiring an IT Operations Lead for its San Francisco office to own reliability, security, and scalability... ...to transform reactive support into proactive, automated systems that protect speed and user experience for AI teams. Based in SF and collaborating with...Work at office
$131.98k - $164.98k
...teams to accelerate operations, gain real-time visibility... ...effortlessly. Brex's AI-native automation and world-class... ...accounting tasks for customers so they can focus on... ...Brex. We move fast, experiment often, and think deeply... ...customer advocates and lead development of customer...Work at officeRemote workWork from home$75k - $110k
...the competitive edge in AI. HumanSignal is a... ...models and products. Our customers ship better AI, faster... ...We specialize in the operationally complex: real-world data... ...Deploy AI automations and data‑driven tools... ...Engineering, or related field) Experience managing distributed workforces...Local areaRemote workWorldwideShift work- Casap, a hybrid role based out of San Francisco or New York, is building an AI-native disputes automation and fraud prevention platform. We seek a Technical Customer Experience Manager who owns the post-onboarding client experience for banks, credit unions, and fintechs...
- ...payments and reach all customers with secure,... ...Manager of Business Operations to help manage and drive... ...Business Operations to lead key initiatives that... ...the team. Leverage automation, dashboards, and AI-assisted tools (e.g.... ...~7-10+ years of experience in business operations...Local areaVisa sponsorship
- ...Role We're hiring for AI Ops, a new role on our... ...native platform for our customers — this role makes sure... ...ship AI agents and automations that make internal teams... ...and a non-technical operator about the same problem... ...ll Bring 2-5+ years of experience in business operations...Flexible hours
- ...every patient. An AI agent that knows who... ...into how we operate, not layered on top... ...powered workflows, automations, and internal tools... ...to iteration Mix custom code, APIs, and no... ...with each department lead to shape their... ...years of applicable experience in AI operations,...Work at office
$120k - $180k
...About Bland AI At Bland, we’re building... ...reimagine the future of customer communication.... ...powering voice automation for companies like... ...Velocity Mindset - Operate with positivity, pace... ...or Equivalent Experience) - Degree or equivalent... ...a TAM, Technical Lead, Solutions...Work at officeImmediate start- ...2026, we're on the verge of an "infinite software crisis." How will we support, maintain, and operate the explosion in application development? Our answer is Sazabi: the AI-native observability platform for fast-moving engineering teams. Sazabi gives teams a single place...Work at officeShift work
- ...the world. Backed by leading investors like... ...toward a future where AI is embedded into how we operate, not layered on top... ...challenges into clear automation and AI... ...Leverage a mix of custom code, APIs, and no/... ...Qualifications 3–6 years of experience across product, operations...Work at officeRemote work2 days per week
- ...industrial organization into a custom industrial knowledge... .... Building with AI and AR, that foundation... ...information in frontline operators' hands on the factory floor... ...We're hiring an IT Ops Lead to own the systems,... ...You’ll Bring 4+ years of experience in IT operations,...Full timeWork at officeFlexible hours
$132k - $163k
...With proprietary AI built on over a decade... ...to serving our customers, communities, and... .... Backed by leading investors like Google... ...Hover's Customer Experience team is at an... ...and hit our core operational KPIs. You will contribute... ...’ll own the full automation roadmap and build...Full timeFor contractorsWork at officeLocal areaFlexible hours$250k - $290k
...with Alteryx Alteryx is leading the transformation of... ...harness data, automation, and AI. If you are ready to... ...to the SVP of Revenue Operations, this people‑leadership... ...optimize engagements with customers and partners. Primary... ...of GTM operations experience in a high‑tech company...Local areaWorldwide$285k - $357.5k
...leader who can use AI to help our teams... ...traditional Revenue Operations role. Faire has... ...internally and with customers. If you are... ...right in. You’ll lead a team of approximately... ...Decide where AI and automation belong in how we... ...Qualifications 10+ years of experience in GTM Operations,...Work experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per week- ...San Francisco, is seeking a Director of Operations to lead the Customer organization. This role involves defining... ...operational excellence while integrating AI. The ideal candidate has over ten years of customer-facing experience in B2B SaaS and extensive leadership in operations...
- ...looking for an Associate Director, AI Strategy and Planning in San... ...and governance across Operations, ensuring alignment with enterprise AI priorities, and leading planning processes in partnership... ...Bachelor's degree and significant experience in strategy and technology...
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