Branch Office Administrator

Position Schedule Full‑Time Branch Address 2410 Edison Rd, Suite 300, South Bend, IN Posting Duration Anticipated 30 days, from 14‑Apr‑2026; may close early. Role Summary Branch Office Administrators provide administrative support to financial advisors and client teams, ensuring seamless client account management, high‑quality communication, and a positive client experience. Key Responsibilities Assist clients via inbound/outbound calls, email, and in‑person interactions, delivering exceptional service and resolving issues. Process account opening, transfers, and other transactions; maintain accurate client records. Support administrative tasks: schedule appointments, prepare materials, manage correspondence, and aid marketing initiatives. Streamline processes by updating SOPs and executing the branch business plan. Use technology such as MoneyGuide, Salesforce, Microsoft Office, and firm‑provided software. Skills & Requirements Analytical thinking Attention to detail Adaptability Conversational skills Digital tool utilization Team collaboration Compensation Hiring Minimum: $21.38 per hour Hiring Maximum: $23.14 per hour Benefits Medical, prescription drug, dental, and vision coverage Voluntary benefits including accident, hospital indemnity, and critical illness Short‑ and long‑term disability, basic life, and basic AD&D at no cost 401(k) retirement plan and tax‑advantaged accounts (HSA, FSA) 10 paid holidays, 15 days vacation for new associates, sick time, personal days, and paid volunteerism day Bonuses and profit sharing potential Employee Assistance Program Support and Training Comprehensive 6‑month training with a peer mentor Wide support network from branch to region to headquarters Independent work with backing from thousands of associates Opportunities to participate in annual business planning and marketing activities EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #J-18808-Ljbffr