Director of Growth (Marketing)
Chick-fil-A
The Director of Growth is responsible for driving sales growth, increasing brand awareness, and building strong community relationships for the restaurant. This role connects in-restaurant execution with local outreach to create meaningful guest experiences and measurable results.
Key Responsibilities
- Develop and execute a Sales & Brand Growth Plan (catering, mobile orders, 3rd party delivery, traffic, check average)
- Manage in-store marketing, promotions, and merchandising
- Track and analyze marketing performance and promotions
- Build relationships with schools, nonprofits, and local businesses
- Plan and execute community partnerships and events
- Manage marketing budget and order marketing materials
What Success Looks Like
- Increased customer traffic and guest frequency
- Growth in catering, delivery, and mobile sales
- Higher check averages
- Strong community presence through partnerships (schools & organizations)
- Host and execute engaging in-restaurant community events
What We’re Looking For
- Self-starter with strong time management and organizational skills
- Outgoing, relational, and community-focused
- Results-driven with a passion for sales and marketing
- Strong communicator and team player
- Ability to manage multiple projects and meet deadlines
- Digital fluency: Canva, Google WorkSpace, Social Platforms etc.
- Support restaurant operations to ensure promotional success and excellent guest experience
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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