Pediatric Medical Assistant

Job Description
Job Description
Pediatric Medical Assistant
Position Summary:
The Medical Assistant provides comprehensive support to THINK clinical providers. The MA assists clinicians in patient care, performing administrative tasks, such as scheduling appointments, maintaining medical records, and ensuring the smooth operation of the medical clinic. Exceptional communication skills and attention to detail are essential to delivering high-quality patient care and creating an outstanding patient experience. This position offers a unique opportunity to work alongside a dedicated healthcare team and make a meaningful impact on the well-being of patients.
Primary Job Responsibilities
* Review daily clinic schedule
* Complete chart preparation
* Front desk responsibilities
* Room patients and families
* Deliver outstanding consumer experience
Daily Clinic Schedule
* Review the clinic schedule for the day for updates or changes
* Monitor, acknowledge, and address (when applicable) encounters, orders, documents, etc.
* Note entire schedule and offer assistance to clinicians, specialists, and the EEG team
* Participate in regular rotations with Team Lead - front desk, rooming patients, back office duties
Chart Preparation
* Complete chart prep for visits scheduled at least 3 days in advance
* Checkout Sheet
* Results: EEG, MRI, labs, consultation notes, etc.
* Testing (if applicable)
* Accuracy of clinician information for Visits, NeuroCog, and/or rEEG
* Appropriateness of reason for visit for the clinician
* Appointment reminder/confirmation text has successfully been delivered and responded to. If not, reach out to the parent to confirm
* Check and note billing alerts
Front Desk
* Check in patients
* Take