Business Solutions Consultant

The Team You Will Join Join MetLife’s Retirement & Income Solutions team and help shape the future of financial security for millions. As the trusted market leader in institutional retirement, you’ll contribute to delivering $5.5 billion in annual benefits payments to almost one million retirees and beneficiaries. Here, you’ll work with annuities, risk solutions, and stable value products that help companies reduce risk and maintain financial strength while empowering individuals to retire with confidence. Join us to help solve today’s most complex retirement challenges and make a lasting impact on our customers’ lives. The Opportunity MetLife is seeking a Business Solutions Consultant to support complex initiatives within our Retirement & Income Solutions organization. In this role, you will partner with business, technology, and delivery teams to analyze needs, improve processes, and help deliver solutions aligned to enterprise strategy and Agile delivery practices. This position is ideal for someone who enjoys working across teams, translating business needs into actionable requirements, and supporting initiatives that drive operational efficiency and business value. Key Responsibilities Support multiple projects/phases, aligning work to business objectives Analyze processes and requirements to identify effective solutions Collaborate with Product Owners, teams, and stakeholders in Agile delivery Create and maintain key artifacts (features, user stories, acceptance criteria) Manage risks/issues, support operational readiness, and ensure audit/compliance standards Required Qualifications Bachelor’s degree or equivalent experience 4-5 years of relevant experience supporting business or technology initiatives, preferably in an Agile environment Strong analytical and problem-solving skills Effective written and verbal communication skills, with the ability to collaborate across teams Experience documenting business requirements, processes, or solution designs Preferred Qualifications Experience supporting software development or business process transformation initiatives Familiarity with Agile delivery concepts and tools Experience working in a regulated or enterprise environment At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at View email address on click.appcast.io. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug‑free workplace. #J-18808-Ljbffr MetLife