MEDICAL ASSISTANT- Full Time

City/State: White Plains, New York

Department: WPHPA ENT_3

Work Shift: Day

Work Days: MON-FRI

Scheduled Hours: 8 AM-5 PM

Hours Per Pay Period: 75

Pay Rate/Range: $25.61 - $38.42

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary: The Physician practice Medical Assistant will perform a variety of clinical and office duties under the Physician/Provider/Nurse's direct supervision. Medical Assistants must adhere to the NYS Medical Assistant scope of practice.

Essential Functions

• Adheres to the WPH Performance Standards, Policies and Behaviors.
• Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; obtaining patient history; performing screenings per provider guidelines; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls.
• Fulfills responsibilities as assigned that may include sending/receiving patient records and documents; scheduling surgical procedures and tests; obtaining pre-certification for health care services; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete.
• Maintains orderliness and cleanliness of examination rooms; stocks assigned rooms and insures par levels of supplies are maintained.
• Checks and completes required logs and other required checks.
• Fulfills environmental responsibilities as assigned by department protocols including; cleaning exam/procedure rooms, maintaining infection control protocols; keeping appropriate records; ordering, sorting, storing supplies and restocking exam/procedure rooms.
• Assists providers with management of EMR and EHR including "queuing up" laboratory and radiology orders as per a Physician.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor.
• Fulfills medical assistant responsibilities including medical/surgical asepsis, as well as, obtaining vital signs; physical examination preparations; assisting with procedures and examinations as required.
• Assists in the collections and appropriate handling of laboratory specimens.
• Performs electrocardiography and other office specific tasks as necessary.
• May perform waived lab testing as allowed under limited lab permit when applicable.
• Adheres to White Plains Hospital infection control standards including, but not limited to, hand hygiene, use of PPE, isolation of patient with known infectious disease, and equipment disinfection.
• Participates as a member of the patient care team and is responsible for participating in daily huddles and regular scheduled practice team meetings.
• Performs all other related duties as assigned.

Qualifications

• High School Required or GED Preferred
• Basic Medical Terminology (Low proficiency)
• Electronic Scheduling (Low proficiency)
• Electronic Medical Record (EMR) experience (Medium proficiency)
• BLS within 3 months of hire within 90 Days Required
• Certified Medical Assistant (CMA) Preferred

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Hawthorne, Larchmont, New Rochelle, Rye Brook, Scarsdale, Somers, Yonkers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale. The Hospital is fully accredited by the Joint Commission, and in 2025 received another 5-star rating from the Centers for Medicare & Medicaid Services (CMS) - the highest distinction offered by the federal agency - for the fourth consecutive year. In addition, the Hospital received its third Magnet designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country. White Plains Hospital has consistently received the Outstanding Patient Experience Award from Healthgrades, and in 2025 was awarded an "A" Safety Grade from the Leapfrog Group for the 14th consecutive time.