Accounts Receivable Clerk

Job Description

Job Description

We are looking for an Accounts Receivable Clerk to join a mission-driven organization in Des Moines, Iowa. This contract position is ideal for someone who enjoys detailed financial processing, strong customer service, and supporting donation-related accounting activities. The person in this role will help keep receivables current, ensure payment records are accurate, and work closely with internal fundraising partners and donors.

Responsibilities:

• Manage pledge-related receivable activity by recording campaign commitments accurately and updating account details in a timely manner.

• Post donor remittances and allocate incoming funds to the appropriate accounts while maintaining complete payment documentation.

• Monitor open balances, review aging items, and follow up on overdue pledge amounts to support consistent collections activity.

• Keep donor account information current by reviewing records, correcting discrepancies, and confirming the accuracy of payment data.

• Partner with fundraising staff to provide account support, respond to questions, and assist with donation tracking needs.

• Handle inbound donor communication professionally, addressing payment questions, account concerns, and general receivable inquiries.

• Review financial and donor information for completeness and accuracy to reduce processing errors and maintain reliable records.

• Process and organize high volumes of donor and payment data while supporting billing, cash application, and related accounts receivable tasks

• Previous experience in accounts receivable, including payment posting and account reconciliation.
• Working knowledge of cash application, billing support, and receivables tracking processes.
• Experience with collections activities, preferably involving commercial or high-volume account follow-up.
• Strong attention to detail with the ability to maintain accurate financial and donor records.
• Comfortable handling frequent phone and email communication with donors or customers regarding account matters.
• Ability to manage large data sets efficiently while meeting deadlines and maintaining accuracy.
• Proficiency with standard accounting systems and Microsoft Office tools, especially spreadsheet-based recordkeeping.