RETAIL TERRITORY MANAGER

Retail Territory Manager

Location: Puerto Rico

About the Role

Our renowned client is seeking a highly motivated and results-driven Retail Territory Manager to oversee the operational, commercial, and contractual performance of a portfolio of service stations. This role ensures that each site operates safely, efficiently, profitably, and in full compliance with their standards. The ideal candidate is a strong communicator, analytical thinker, and proactive leader capable of building productive relationships with dealers and driving continuous improvement across the network.

Key Responsibilities

Health, Safety, Environment & Quality (HSEQ)

• Ensure compliance with all HSEQ policies, golden rules, and operational standards.
• Verify presence and functionality of safety equipment at all sites.
• Conduct stock controls to prevent losses and ensure product quality.
• Integrate hygiene and HACCP controls into periodic inspections and report deviations.
• Guarantee superior site operations and customer service standards.

Dealer & Contract Management

• Manage and strengthen relationships with dealers to protect company interests.
• Identify and address contract deviations immediately.
• Complete qualification processes for new dealer candidates.
• Renew contracts and leases in a timely manner.
• Ensure guarantee bonds and insurance policies are active and compliant.
• Perform fuel reconciliation and site inspections.
• Enforce hours of operation and contractual obligations.
• Report dealer actions that may negatively impact company operations.
• Stay informed on applicable petroleum laws and regulations (DACO, PMPA).

Profitability & Commercial Performance

• Achieve annual fuel sales and rent income objectives.
• Develop action plans to increase sales and improve profitability.
• Analyze dealer P&L and ensure site competitiveness.
• Conduct price surveys for fuels and lubricants.
• Manage daily money collection and debt recovery.
• Ensure compliance with credit and payment terms.
• Coordinate internal and external interfaces to maximize business performance.
• Ensure acceptance of all approved payment methods.
• Implement company promotions and commercial plans.
• Report C-Store sales monthly to the Non-Fuel Manager.
• Follow up on maintenance and repair needs.

Network Development

• Identify opportunities for new projects within existing sites.
• Recommend high-potential sites for branding or rebranding.
• Keep management informed of market trends and dealer activities.

Other Duties

• Perform additional tasks as assigned by management.

Position Requirements

• Bachelor's degree or significant experience in strategic management, sales, marketing, or administration.
• Experience in retail network operations, commercial activities, or marketing.
• Strong communication and interpersonal skills; ability to build and maintain relationships.
• Fluent in English and Spanish (written and spoken).
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Valid Puerto Rico driver's license.
• Ability to work in a fast-paced, field-based environment.

Why Join our Client?

This role offers the opportunity to directly influence the performance and growth of the retail network while representing a global energy leader committed to safety, innovation, and operational excellence.

• Annual Salary starting at $38,000
• Excellent Commissions Plan
• Benefits Package
• Direct Placement Position

TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.