3405 - SRH CLINICAL LIAISON

Position Title Clinical Liaison Position Purpose Leverages personal drive and collaborative energy to build relationships with organizations and individuals who may refer patients to Schwab Rehabilitation Hospital. Utilizes strong multitasking skills to efficiently conduct onsite assessments at referring hospitals to determine patient suitability for rehabilitation. Collaborates with referral sources and Schwab’s Admitting Department to ensure timely patient admissions. Supports Schwab in meeting its budgeted inpatient census goals. Key Job Activities Establishes and maintains strong relationships with organizations and individuals who may refer patients to Schwab Rehabilitation Hospital through face-to-face meetings. Contracts include discharge planners, social workers, case managers, nurses, therapists and physicians. Educates patients, family members, and referral sources on acute rehabilitation. Collaborates effectively with appropriate hospital staff to serve existing referral sources while continually striving to increase referral volume. Actively seeks to identify new referral sources by scheduling a designated number of quality appointments per day and making regular contacts each week. Demonstrates strong ability to multitask in conducting analysis, decision-making, and time management when reviewing referrals for admission. Helps coordinate and schedule informational presentations for referring individuals and organizations. Performs on-site and/or record review including telephonic pre-admission screening and bedside assessment and responds to patients, families and hospital referral source with a tentative 24‑hour admission commitment. Responsive and attentive to needs of the referral source. Completes the pre‑admission screen when appropriate and assures that appropriate physicians review is completed prior to admission. Coordinates smooth transition from the referring facility to Schwab Rehabilitation Hospital. Ensures patient is medically stable and updated medical records are provided during admission. Provides recommendations to appropriate level of care for candidates who are denied admission. Completes all required pre‑admission screening documentation on time and accurately to determine that services are appropriate, reasonable, and necessary. Ensures physician has signed off before admission. Works closely with the Access Manager to enhance customer service to referral sources through innovative and dynamic approaches. Dynamic team member that works with other clinical liaison to ensure volume goals are achieved at Schwab Rehabilitation Hospital. Demonstrates excellent clinical skills and understanding of the insurance and managed care qualifications for acute and sub‑acute rehabilitation in the review, preparation, and coordination of referrals. Provides excellent customer service and promotes teamwork and direct communication with co‑workers and handles confidential information discretely and sensitively. Contributes to quality improvement by identifying problems, seeking solutions, and promoting patient/family satisfaction; participates in departmental efforts to monitor and report customer service. Performs other duties as assigned. Education and Work Experience Degree in nursing, social work, physical therapy, occupational therapy, athletic trainer, or speech therapy. Experience as a liaison or working autonomously. Experience in post‑acute care. Knowledge and Skills Experience in EPIC and MEDITECH software systems preferred. Able to respond to highly variable workload demands. Certifications and Licenses Professional IL licensure required. Valid driver’s license with no restrictions. Physical Demands Regularly required to sit; use hands to finger, handle or feel; and talk or hear. Frequently required to walk and stoop, kneel, crouch. Occasionally required to stand. Occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required: close vision, distance vision, and ability to adjust focus. Work Environment General office environment and the noise level is usually moderate. Blood‑borne Pathogen Exposure Category Category 1 – Job usually involves contact with patients or patient’s specimens. Exposure to blood, body fluids, non‑intact skin or tissue specimens is possible. Category 2 – Job may expose incumbent occasionally or in emergencies to blood, body fluids, non‑intact skin or tissue specimens. Category 3 – Job does not involve exposure to blood, body fluids, non‑intact skin or tissue specimens. Incumbent does not perform or assist in emergency medical care or first aid as part of the job. Benefits Sinai Chicago’s goal is to provide you with the most comprehensive benefit package possible while balancing our fiscal commitments and obligations. Employees have the option to participate in a full range of benefits, including medical, dental, vision and prescription coverage. Additional benefits include Employer‑Paid Life and Accidental Death & Dismemberment (AD&D), Supplemental Life, Short‑Term and Long‑Term Disability, Health Savings Account (HSA) and Flexible Spending Account (FSA), Employee Assistance Program and Student Loan Assistance. Participation in some programs requires employees to be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they start employment. Registry caregivers work fewer than 1,000 hours in a calendar year but are typically on an as‑needed basis. These caregivers may be called upon to cover full‑time or part‑time caregivers during PTO events or sick leave, and to provide supplemental coverage. Registry caregivers are not eligible for Sinai’s benefit programs with the exception of City of Chicago Paid Leave and Paid Sick Leave (Sick‑C), PPO Medical Plan, Employee Assistance Program (EAP) and a non‑match eligible contribution to the Sinai Health System Consolidated 403(b) retirement savings plan. #J-18808-Ljbffr BlueGreen Alliance Inc