Community Manager

Job Description

Job Description

The Community Manager will oversee all phases of the operation of the property under the direction of the Regional Manager. This role is crucial in ensuring that the rental community operates in accordance with Company Policies and Procedures as well as all local and state laws. The Community Manager will maximize the return on the investment of the owners, provide a quality living environment for residents, and promote positive working relationships with company team members.
You will interact with residents as you handle a variety of management items, including collections, lease administration, and resident communications.

DUTIES AND RESPONSBILITIES:

• As the Property Manager, you will be responsible for general supervision of all team members working on the property, ensuring that all personnel receive prompt and thorough training.
• Maintaining a high-quality property appearance through daily inspections and overseeing resident retention programs are key responsibilities.
• You will also initiate and monitor necessary legal actions, ensure that all marketing and leasing reports are processed and forwarded to the Corporate Office, and supervise outside contractors working on the property. 
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Identifies appropriate contractors, defines scope of work, and obtains necessary bids.
• Oversees maintenance program consisting of maintenance supervision, inspections and monitoring work orders turn over time and vacancy loss.
• Manage vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using Appfolio property management software.
• Writes letters and prepares legal notices to residents.
• Schedules, reviews, signs and submits team member’s payroll.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Conducts weekly staff meetings and other staff meetings as needed.
• Performs related work and other duties required for on-site staff.
• Monitors budgets on a daily basis.
• Prepares weekly and monthly owners reports and variance reports.
• Prepares Yearly Budget with Regional Manager and Maintenance Supervisor
• Oversees marketing and works with the marketing team to create and implement marketing plans to achieve budgeted occupancy.
• Additional ad-hoc projects assigned by Regional Manager or Director of Asset Management

As the Community Manager you will be the main point of contact and the face of the community. You will work hand in hand with vendors, staff, and upper management to provide continued success at our properties. You must relate well to people, have excellent multitasking skills, exercise good judgement and discretion in dealing with residents, visitors, vendors, and staff. You will be required to provide leadership in developing a community and developing your team.

BENEFITS OF WORKING AT ROSE VALLEY:

• Opportunities for Quarterly Bonuses
• Health, Dental and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match

QUALIFICATIONS:

• Minimum 3 years´ experience in a residential Property Manager role
• Previous supervisory experience
• Demonstrates ability to work effectively with common Microsoft software applications and property management software (preferably Appfolio)
• Knowledge of revenue management a plus.
• Excellent problem solving, multitasking, listening, and deductive reasoning skills.
• Ability to empathize with residents and staff, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws including Fair Housing.
• Reliable transportation with a valid driver's license is required.

 

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