Assistant Community Manager

Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals-all in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company, a national real estate development and construction firm is seeking a full-time Assistant Community Manager to join our dynamic team in Philadelphia, PA.

The Alcott is offering an exciting opportunity for an individual who is passionate about providing world class customer service. The successful candidate will demonstrate strong interpersonal skills with the ability to work independently, handling and prioritizing multiple tasks in a fast-paced work environment. The candidate should possess excellent organizational and communication skills with an emphasis on attention to detail. Professional standard of appearance and week-end hours required. The salary range for this position is $60,000 to $65,000, depending on experience.

The Alcott, located at 5th and Spring Garden Streets, is a 12-story mixed-use property. It features 329 rental residences, 111 bicycle stalls, and 87 parking spaces. Amenities include a co-working space, fitness center, dog spa, dog park with a bar, and a resort-style pool with cabanas. The Alcott seamlessly integrates indoor and outdoor spaces, situated in an area rich with art, energy, and historic charm.

Primary Responsibilities

• Assists with daily, weekly, and month-end reporting including accurate reporting on resident ledgers.
• Responsible for posting rent, collection on delinquency, the eviction process, final accounting statements after resident(s) move out, creating/posting Pos and daily deposits.
• Secures and manages lease renewals and prepares new lease paperwork for final approval.
• Physically walks and inspects community daily addressing any issues and verifying that property conditions meet company standards.
• Assists with hiring and training of new staff members.
• Monitors resident satisfaction through various methods of communication and surveys.
• Develops and maintains knowledge of area competitors.
• Oversees property operations and staff when Community Manager is not on property.
• Assists with leasing duties, including touring prospective residents and preparation of lease agreements as needed.
• Assists with hosting resident appreciation events.
• Other duties and responsibilities as assigned.

Skills/Knowledge/Experience

• Strong working knowledge of Microsoft Office & Yardi products.
• Ability to keep sensitive information highly confidential.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
• Ability to work independently, prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education and Experience

• High school diploma or equivalent
• 2 years' experience as an assistant manager
• 3 years' experience in property management
• Fair Housing training
• CAM certification

Preferred Qualifications

• Bachelor's degree in related field
• Bookkeeping/account reconciliation experience
• Property management experience with focus on lease-up and mixed-use communities
• Experience with YARDI

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

We Have...

• A strong brand recognized for quality, performance, and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.