Capital Key Account manager - East

Capital Key Account Manager

Johnson & Johnson MedTech Surgery is recruiting for a Capital Key Account Manager role located in the East US territory. This role is part of the MedTech Surgery US Key Account Management Organization.

This is a field-based role available in multiple states across the United States reflective of the specified territory. While specific cities and states are listed below for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following cities/states where the opportunity is aligned:

• Baltimore, MD
• Philadelphia, PA
• Washington, DC
• Delaware
• Maryland
• Virginia

About Surgery

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness.

Overview

As a Capital Key Account Manager, this role serves as the strategic owner of end-to-end capital sales management for targeted accounts in the assigned geography. The role will be primarily responsible for identifying and targeting new accounts and competitively selling the DUALTO System. They will also drive capital installations through partnering with other J&J MedTech Surgery teams including Key Account Management, Field Sales and US Marketing.

Core Responsibilities:

• Partner with US Marketing and Field Sales Organization to build strategic targeting plan in aligned geography that identifies relevant customer needs, prioritizes initiatives, company investments, and establishes a clear action plan for success.
• Present realistic sales forecasts to sales management on a consistent basis.
• Build a strong DUALTO brand and relationship at the Surgeon, Nursing, Service Line Administrator, Bio-Medical and Supply Chain level within the identified flagship hospitals and health systems to best understand customer needs, energy capital fleet status, capital buying cycle, capital funding options outside of the capital budget cycle and identifying new technology acquisition processes
• Structure and negotiate capital deals including rental, subscription, bundled services, and innovative financing models.
• Collaborate with strategic KAMs on enterprise accounts and Field Sales and Service teams for seamless installation and adoption.
• Maintain advanced product, market, and competitive knowledge to position differentiated solutions.
• Apply CRM and digital tools to ensure forecast accuracy and accelerate complex decision cycles.
• Lead product, technical and clinical demonstrations to ensure eventual sales and adoption of DUALTO.
• Hand-off implementation of post sales installation, implementation and adoption protocol in collaboration with the local sales and service team to achieve the desired business objective of the deal.
• Must develop and maintain expert level knowledge of products and demonstrate a firm grasp of industry and market trends and develop strategies to stay ahead of the competition.
• Work effectively to partner and build internal relationships across other strategic Johnson and Johnson businesses

Core Capabilities

• Commercial & Financial: Value-based selling with strong ROI/TCO modeling; creative deal structuring including leasing, subscription, rental, and hybrid capex/opex models.
• Contracting & Negotiation: Leads capital negotiations with confidence, structuring compliant, customer-aligned contracts in partnership with legal, privacy, IT, and security teams.
• Stakeholder Navigation: Adapts to varied environments (ASC vs IDN), influences clinicians, supply chain, finance, IT, CFOs, and C-suite leaders.
• Technical & Clinical Fluency: Deep understanding of technical and clinical workflows, data integration, and healthcare security requirements.
• Strategic & Competitive Insight: Identifies competitive differentiation and adapts strategy based on evolving marketplace dynamics.
• Collaboration & Enablement: Mobilizes experts across KAM, RSM, clinical, service, and finance teams to accelerate deal progression.

Behavioral Traits

• Executive presence with excellent financial and clinical communication.
• Analytical and data-driven strategist able to tailor value stories.
• Agile and transformation-minded; adapts to evolving MedTech commercial models.
• Hunter mentality rooted in Credo-based, compliant selling.
• Resilient and disciplined in long, complex capital sales cycles.
• Collaborative leader who elevates team capability through coaching and role modeling.

Required Knowledge/Skills, Education, And Experience:

• A minimum of a bachelor's degree is required
• 8+ years of proven experience is required with capital sales strongly preferred.
• Required to work in a hospital, ASC setting, attending live patient cases as needed
• Proven ability to build and deliver ROI-driven business cases to hospitals and IDNs.
• Experience engaging C-suite stakeholders in capital governance and approval cycles.
• Demonstrated success structuring creative, financially optimized capital agreements.
• Track record of leading high-impact technical/clinical demonstrations that convert to wins.
• Strong CRM-driven sales management and experience operating within matrixed commercial teams.
• Demonstrated learning agility and a growth mindset, actively incorporating feedback to elevate results.
• Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.
• The ability to travel extensively up to 75%, including overnight travel within the assigned territory is required.

This position is eligible for a company car through the Company's FLEET program.

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company's long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year
• Holiday pay, including Floating Holidays up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year