Collections Specialist

Atlantic Region CBO: Medicare Bad Debt And Charity Specialist

The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Medicare Bad Debt and Charity Specialist. The Medicare Bad Debt and Charity is responsible to complete daily processing of the Medicare Bad Debt worklist and monthly review of the Medicare Bad Debt mismatch and Charity reports. Assists with the posting of cash and denials when necessary. Key responsibilities include: demonstrating and applying knowledge of federal guidelines as they relate to Medicare Bad Debt. Complete weekly review via worklist of Medicare primary accounts with patient balances to determine eligibility for Medicare Bad Debt placement. Directs any problems with accounts or where additional assistance is needed to the appropriate personnel in a timely manner. Review Medicare primary and Medicaid secondary accounts from reports to determine eligibility for Medicare Bad Debt placement. Timely and accurately complete worklist each month by close. Review documentation received from patients who are applying for financial assistance with the facility. Contact patient for additional information if needed for eligibility review. Note accounts as appropriate. Use Search America and Accurint websites in addition to financial information received from patients to determine if patient meets hospital defined financial assistance guidelines. Other duties as assigned.

Benefit & Rewards Highlights:

• Challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(k) with company match and discounted stock plan
• SoFi student loan refinancing program
• Career development opportunities within UHS and its 300+ subsidiaries!
• Pet insurance

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications Position Requirements:

• High school diploma or equivalent required.
• Associates degree or higher preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook), customer focused for internal and external customers, strong attention to detail, ability to multi-task and excellent written and oral communication skills are required.
• 1-3 years experience in a healthcare business office setting preferred.
• Knowledge in Medicare preferred.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.