Administrative and Badging Support Specialist

Administrative and Badging Support Specialist

HCRC is seeking an Administrative and Badging Support Specialist to provide essential support for one of our federal clients. This role requires experience in administrative tasks, a commitment to security and operational protocols, and the ability to facilitate seamless day-to-day functions.

Key Responsibilities As a Employee, you will:

• Support facilities with administrative and badging-related duties, handling tasks such as issuing badges, maintaining security protocols, and managing entry/exit documentation.
• Operate and manage black-and-white and color copier/printer machines, ensuring compliance with EPA document protocols.
• Use computer systems, including Microsoft Office Suite (Word, Excel), Adobe Acrobat, and Agency-specific online portals, for maintenance requests and access control.
• Respond to all email and phone inquiries within 24 hours, introducing yourself as an employee in all communications. Voicemail greetings should clearly identify your role, company, and provide instructions for follow-up if unavailable.
• Follow proper procedures for handling sensitive information, adhering to agency protocols and guidelines.
• Adapt and efficiently support agency needs, including managing facility management tasks, such as monitoring access controls, doors, gates, and security alarms.

Basic Requirements To qualify, you must:

• Be a U.S. citizen and at least 21 years old.
• Hold a high school diploma or GED equivalent.
• Demonstrate fluency in English with strong written and verbal communication skills.
• Successfully obtain Tier 2/MBI security clearance (investigation costs covered by the Government).
• Have two or more years of administrative experience, preferably in a badging or security-focused role, with proven expertise in overseeing tasks and personnel in similar environments.
• Be proficient in Microsoft Office Suite, including Word, Excel, and email operations, along with knowledge of telephone and voicemail systems.
• Display the ability to respond promptly and professionally to emails, calls, and in-person inquiries.
• Abstain from using personal cell phones and avoid non-work-related activities (e.g., reading personal materials) while on duty.

Preferred Qualifications

• Hands-on experience with badging systems, access controls, and administrative processes.
• Ability to handle electronic records, ensuring seamless transition to digital documentation and management.

Additional Requirements

• Prompt Communication: Respond to all email and telephone requests within a 24-hour period.
• Professional Presentation: All communication and voicemail greetings should clearly identify yourself as an agency employee

HCRC is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization.