Strategic Account Manager

Strategic Account Manager Program

GM Financial is the captive finance arm of General Motors, headquartered in Fort Worth, Texas. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Our sales team spans the United States, working with GM dealers on a variety of initiatives to drive vehicle sales, customer loyalty and profitability for the dealers and the brand.

Our Strategic Account Manager (SAM) program is an 8-month strategic sales program that prepares participants for an Account Manager role. Upon completion, you'll have the opportunity to advance your career development as an Account Manager at GM Financial. In this role, you'll manage dealer relationships within a geographic territory to achieve key objectives while offering support on all GM Financial initiatives.

If you're ambitious, results-driven and eager to learn, apply today and start building your future in automotive finance.

Our program offers:

• Executive and peer networking opportunities.
• Exposure to other aspects of Dealer Services, Credit and GM Protection.
• Opportunities to learn the credit underwriting process and assist credit centers in decisioning loans and leases.

Position will remain open until filled.

This position is not open to agency submissions.

***Please note this position will start September 2026.***

Responsibilities

During the SAM program, you will:

• Work on a team of five to eight SAMs and gain account management experience with job-shadowing, roleplaying, credit underwriting and assessments to prepare you for the consultative sales field assignment.
• Develop strong personal networks of business professionals within GM Financial and the automotive industry.

After completing the program, you will:

• Manage dealer relationships to drive sales and engagement with GM Financial and support and market all programs, systems, incentives and rewards.
• Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending and other functional areas to resolve issues by partnering with subject matter experts.
• Analyze dealer-specific data using reporting tools and take appropriate action.
• Identify and resolve dealer issues presenting excessive risk to GM Financial, such as portfolio issues, fraud and dealer agreement violations.
• Professionally represent the brand and demonstrate our captive value proposition.

Qualifications

What makes you an ideal candidate?

• Bachelor's degree strongly preferred or extensive relevant experience.
• Leadership experience in the classroom, community or workplace; formal management experience is not required.
• 2+ years of sales, account management or auto finance experience is considered a plus.
• Must have strong interpersonal and people skills.
• Must possess the ability to make quality decisions independently.
• Ability to meet deadlines consistently and prioritize effectively.
• Ability to overcome rejection and setbacks.
• Excellent communication skills, including verbal, written and presentation.
• Self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.
• Please note that you will be required to remain in your initial placement location after completion of the SAM program for 18 months before applying to internal roles.

Candidates should demonstrate:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Understanding of responsible AI use, including ethics and data protection

Working Conditions: Based at our corporate headquarters in Fort Worth, Texas, the 8-month SAM training will require travel, including overnight stays. The onboarding program includes credit underwriting, which requires weekend availability. This is a field-based role, and a GM company vehicle will be assigned to you for business and personal use. You must have a valid state-issued driver's license.

When training is complete, you must be willing to relocate to "Anywhere USA" (anywhere we have a territory in the U.S. based on assignment, not personal preference). GMF offers a sign-on bonus to assist with relocation expenses based on distance (in miles) from Fort Worth, Texas. This role requires overnight travel within your assigned territory upon final relocation, as well as communication with dealers outside of normal business hours.

Compensation: The base salary is $60,000 a year, plus annual bonus. We provide corporate housing for candidates and a pool vehicle during training, if applicable. Once the SAM training is complete and you are assigned a territory, the base salary will increase to $72,000 (possibly more based on factors including location and prior experience). You will also be eligible to participate in our annual bonus program and assigned a company vehicle. This role is also eligible for a phone/internet allowance.

Generous benefits package available on day one that includes 401(k) matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, employee auto discount, community service pay and nine company holidays.