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Remote Premium Support Lead Engineer

Replit

A leading software development platform in the United States is looking for a Premium Support Engineering leader. You will build and manage a high-performing team responsible for providing exceptional support to Pro and Enterprise customers. This player-coach role combines team leadership with technical assistance, ensuring customer satisfaction and refining support processes. Applicants should have over 5 years in technical support and experience leading teams in fast-paced environments, especially in managing diverse customer segments. #J-18808-Ljbffr

Vacancy posted 1 day ago
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