Senior Account Manager
Elevation3D
Job Type
Full-time
Requirements Client Management & Business Development
- Maintain and strengthen client relationships to ensure satisfaction and long-term partnerships.
- Identify and generate added value upselling opportunities within assigned accounts.
- Educate clients on company services, new programs, and strategic offerings to enhance business opportunities.
- Work closely with Account Executives (AEs) to develop and implement account growth strategies.
- Oversee projects from concept to execution, including design, production, logistics, show services estimating and ordering, onsite support and post-show review and reconciliation.
- Ensure internal teams adhere to project timelines, budgets, and deliverables.
- Serve as the daily key point of contact for clients, updating them on project status and addressing concerns in a timely manner.
- Manage client budgets through cost-saving strategies, value engineering, and financial planning.
- Review contracts, estimates, and invoices for accuracy and financial efficiency.
- Minimize profit loss by ensuring accurate estimates and budget management.
- Handle financial reconciliation, vendor invoice reviews and approvals.
- Coordinate and manage exhibit inventory, logistics, and show site services.
- Ensure accurate and timely procurement of necessary project components, including all show services.
- Work with third-party partners for international projects and oversee service contracts.
- Provide strategic solutions, troubleshoot project challenges and work with internal teams to resolve them efficiently and in a timely manner.
- Attend and contribute to all required internal meetings.
- Provide mentorship and guidance to junior account managers, account coordinators and team members.
- Maintain comprehensive records, contracts, estimates, and key documents within Ellie.
- Ensure compliance with industry and show rules and regulations, union rules, and internal company policies.
- Review post-show reports and handle damage assessments or repair estimates.
- Proven experience in account management, preferably in the events, marketing, or exhibit industry.
- Strong sales and relationship management skills.
- Excellent financial expertise and ability to manage large budgets effectively.
- Ability to oversee multiple projects simultaneously and ensure timely execution.
- Ability to manage projects as the AE as necessary.
- Manage 3 million or more in revenue.
- Strong problem-solving and decision-making abilities.
- Ability to address conflicts and challenges in a timely manner.
- Strong understanding of construction methods, ability to read all CAD detail drawings to enhance project efficiency.
Vacancy posted 2 days ago
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