Director, Trust and Safety, Policy Principles and Strategy

Director, Trust and Safety, Policy Principles and Strategy

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles are what's best for them. Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, AdWords and AdSense. On this team, you're a big-picture thinker and strategic leader. You understand the user's point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove that quality on the Internet trumps all.

As the Director, you will lead a global team of policy specialists and oversee a critical portfolio that includes policy to protect users from harm in a variety of areas. You will develop policies that affect a broad range of products, from Google Search, Geo and AI products, to Workspace and Enterprise, to the Play Store and Devices, to Ads and YouTube. You'll see across these complex product areas and go deep into different trust and safety issues to develop cross-product policy signals and governance frameworks. In this role, you will provide policy thought leadership in critical risk areas, drive governance of the full cross-product policy catalog, and engage across multiple teams and expert communities on collaborative approaches to problem solving. You'll build and maintain influential relationships with senior cross-functional groups, driving executive alignment on complex, high-stakes policy topics.

Responsibilities:

• Lead coherent policy principles, strategies, and frameworks that balance user and product needs across evolving AI models and digital experiences.
• Drive proactive policy positioning across harm spectrums, establishing clear ownership and domain expertise for complex and emerging risk areas.
• Ensure policy explainability and rationalization across products, enabling enforcement teams to translate high-level principles into actionable operational guidelines.
• Collaborate with and influence cross-functional leaders to reach principled decisions on complex abuse areas, integrating global internal and external insights.
• Oversee operational and governance accuracy for a global team, delivering consolidated risk and mitigation insights to trust & safety executive leadership.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $264000 - $366000 (USD) + 30% bonus target + equity + benefits.