Associate Account Coordinator

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Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.

Job Summary

The a4 Customer Success Team includes Account Management, Media Planning, Creative Services and Accounts Receivable. Collaboratively, a4's Customer Success is focused on three primary objectives: provide a great customer experience for our internal sales teams and external clients, work side by side with sales to foster and build positive relationships with our customers and ensure our customers' expectations are exceeded and they value us as a trusted partner. The Associate Account Coordinator is a key role on the a4 advertising team that is central to how our advertising department conducts business each day, such as building and managing extensive advertising campaigns and processing critical ad materials. In this role you will specialize in Linear TV and Digital advertising and develop a working knowledge of the a4 product catalog and corresponding order entry systems. You are passionate about delivering an excellent customer experience, highly organized, a problem solver and have strong written and verbal communication skills.

Responsibilities

• Develops and maintains a working knowledge of all a4 advertising products, processes, and software applications, along with local, regional, national nuances.
• Maintains effective communication with both internal and external parties to ensure advertising campaigns run as committed to the customer.
• Accurately captures required campaign details in all systems.
• Creates campaign schedules in front-end applications according to customer's signed orders and advertising flight dates.
• Builds schedules according to available inventory to ensure maximum clearance, processes revisions or makegoods as needed.
• Develops understanding of campaign metrics including CPM, Ratings, Impressions, Frequency, Reach, and customer data on performance reports.

Qualifications

• Bachelor's Degree preferred
• Prior intern experience or course work in advertising, marketing, sales, or related fields preferred
• Strong computer skills including: Office 365, Word, Excel, PowerPoint, Outlook, and Teams
• Professional communication, organizational and interpersonal skills
• Excellent time management skills with strict attention to details
• Being flexible and adaptable to a constantly changing work environment

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $42,000.00 - $69,000.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

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