Aftermarket Office Coordinator

Job Title

Enter pricing details and cost information into customer estimates and quotations within D365.

Review, revise, and prepare customer estimates for approval and distribution.

Communicate estimates, revisions, and supporting documentation to customers in a timely and professional manner.

Open and process sales orders following customer acceptance of estimates.

Create, organize, and maintain project files and supporting documentation.

Ensure all project records, estimates, orders, and correspondence are properly maintained and readily accessible.

Track project status and maintain accurate administrative records throughout the project lifecycle.

Monitor order budgets, costs, and profit margins.

Assist management in tracking project financial performance and identifying budget variances.

Work closely with project managers and accounting personnel to ensure accurate cost tracking and reporting.

Maintain NOV time reporting records for employees.

Process and track employee vacation, sick leave, and other time-off requests.

Ensure employee time entries are submitted accurately and in accordance with company policies and procedures.

Provide general administrative and operational support to the Aftermarket team.

Comply with all applicable company and corporate policies, procedures, and programs, including but not limited to process maps, support processes, safety requirements, and environmental regulations.

Perform assigned duties under the direction of the Aftermarket Manager or designated representative and contribute as an effective member of the team.

Report problems, concerns, or issues encountered to the Aftermarket Manager or designated representative for resolution.

Participate in continuous improvement initiatives to enhance departmental efficiency and customer service.

Perform other duties and responsibilities as assigned.

Skills & Experience Required

High school diploma or GED preferred.

Minimum 5 years' experience in office environment.

Proficient with Microsoft Word, Excel, Omega

Ability to multitask and show attention to detail.

Good organizational and communication skills required.

Ability to work with a diverse group of employees and departments.

Competitive Benefits

401(k) Retirement Plan NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.

Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.

FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).

FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).

FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).

All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.

All regular full-time employees receive up to 11 paid holidays per year.