Receptionist - State Farm Agent Team Member

Job Title

Melissa Snively - State Farm Agent Team Member

Role Description

Melissa Snively - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Full-time AND part-time positions available.

We Are Seeking To Fill Full-Time And Part-Time Positions

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling with existing customers and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various office administrative tasks and projects.

Qualifications

• Excellent phone skills and ability to make great first impressions.
• Previous experience in a receptionist or customer service role preferred, but not required.
• Very strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in conversations in-person and over the phone.
• Good computer skills, including Microsoft Office and CRM systems.

Compensation: $15.00 - $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lithia, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.