Financial Counseling Representative (PRN)

Financial Counseling Representative On‑Site – Austin, TX | Ascension Seton Medical Center‑Austin Dept. & Schedule: ED M-F PRN within the shift of 8 AM-4:30 PM As Needed Are you passionate about Financial Counseling Representative On‑Site – Austin, TX | Ascension Seton Medical Center‑Austin Dept. & Schedule: ED M-F PRN within the shift of 8 AM-4:30 PM As Needed Are you passionate about supporting patients through the financial side of healthcare while building a career in revenue cycle and financial counseling ? We are the leading provider of technology‑driven solutions that transform the patient’s experience and financial performance of hospitals, health systems, and medical groups. At R1, you’ll be part of a mission‑driven team that blends advanced technology with real‑world service to create exceptional patient experiences. What You’ll Do Provide exceptional financial counseling support by helping patients understand insurance benefits and out-of-pocket costs Meet with patients to discuss payment options and financial assistance programs Verify insurance eligibility and explain benefits clearly Assist with Medicaid and financial assistance applications Build trust with patients during stressful financial situations Collaborate with care teams and revenue cycle departments Maintain accurate documentation across multiple systems What We’re Looking For Exceptional customer service experience, communication and interpersonal skills Demonstrates genuine compassion, empathy, and patience when supporting the patients, clients and team members Ability to explain financial and insurance concepts clearly #J-18808-Ljbffr R1 RCM